SfB iOS Dialing behavior changes

Just wanted to give everyone a heads up about new behavior with the SfB iOS Application. After you upgrade to the Skype for Business for iOS application on your iPhone or iPad, you notice that +1 is now automatically added to the number entry field. This may cause a problem for customers who dial by using…

7

Lync 2013 and Skype for Business 2015 Client RTPRTCP Changes

With the release of the April 14th, 2015 Lync 2013\SfB client patch (15.0.4711.1002) we introduced the idea of Multiplexed RTP\RTCP ports. This change was made to align with Web RTC standard and address NAT/FW traversal issues. What this means is that we will use a single UDP port for both RTP and RTCP when negotiating…

4

Key Health Indicators for Lync Server 2013 and Skype for Business Server 2015 released!!

We have released some great Lync KHI guidance and resources. These resources include a KHI analysis workbook and KHI Guide. Key Health Indicators – Analysis and Definitions Workbook – excel workbook that will help analyze and crunch KHI collection data. Key Health Indicators Guide – this guide provides a sample process to operationalize, covers how…

0

Lync 2013 Client: Users unable to logon from specific workstations

Recently, a customer came to me and asked if I could help them troubleshoot an issue with user logon. The symptom was that no users could logon with the Lync 2013 client from specific workstations. First thing I asked for was both the .etl and uccapi logs. I started with the UCCAPI logs and found…

1

Federation Call Flow Skype for Business and Lync clients

We always have requests from customers and other engineers to do articles containing edge and federated call flows. While working with another engineer internally (we will call him Jasco J) we started debating and came up with various answers. Since we couldn't agree on an answer we decided to ping some other Lync experts (JimmyV,…

1

Lync Client 2013 – Disable Customer Experience Improvement Program

We recently received a request from a customer asking if we could completely disable the CEIP and Lync Improvement Program options within the Lync 2013 Client. Although this can be done it is not recommended due to the fact of how much these programs help the product. But if required here are the registry keys…

0

Lync 2013 Backup Service errors (4098, 4071, 4052)

Recently one of my customers after installing patches started seeing the following errors for the Lync Backup Server. We spent a good amount of time troubleshooting and research but couldn’t find anything significant. Finally we decided to just run an Invoke for the Backup service (Invoke-CsBackupServiceSync -PoolFqdn "poolA.contoso.com") and this resolved the issue and all…

2

Windows 2012 R2 Web Application Proxy as Reverse Proxy for Lync Server 2013 now Supported

Public support  for Windows Server 2012 R2 Web Application Proxy as a reverse proxy for Lync Server 2013 is now available on Microsoft Unified Communications Open Interoperability Program (UCOIP) Infrastructure Qualified for Lync site, along with the accompanying documentation, “Configuring The Windows Server 2012 Web Application Proxy As A Reverse Proxy For Lync Server 2013”…

1

Lync 2013 Client October 2014 Updates

FYI…Some of the links are still making their way through the Microsoft site. http://support2.microsoft.com/kb/2889929 3001551 – Lync 2013 crashes when it hits "LyncDesktopViewModel.dll" 3001545 – Issues occur when a user selects content in a history conversation window in Lync 2013 2998659 – Update to add recording and gallery view feature in a conversation in Lync…

5

TIP: Find Lync 2013 Address Book Master Role

When troubleshooting Lync address book issues we often need a quick way to identify the Front End server that is holding the Address Book master role. With Lync 2010 this was often accomplished by using Snooper reports. With the Lync 2013 version of snooper these reports are no longer available. Through some research and help…

0