User failing to migrate with “Server returned an invalid SOAP Fault – unexpected end of file”

The customer here was trying to migrate a mailbox from an Exchange 2010 server to Exchange Online. Exchange 2013 was being used as the hybrid server and MRS proxy. Server/domain/item names have been changed to protect the innocent. 🙂 The error being encountered was: CommunicationErrorTransientException: The call to ‘https://mail3.state.nn.us/EWS/mrsproxy.svc XYZ-SERVER.domain.w2k.state.nn.us (15.0.1104.4 caps:1F7FFFFFCB07FFFF)’ failed. Error details:…


Archive policy not moving emails from main mailbox to archive

The customer in this case had an Archive policy set on the mailbox that should move all items older than 1 day to archive, and items were not moving at all. We went through a lot of “typical” troubleshooting that we would look at when items are not being moved to the archive. (An example…


Using an Exchange Transport Rule to reject messages sent to a specific domain with a custom NDR

In this case, the customer had the following request: We migrated domains two years ago, and now are wanting to decommission the old domain (tailspintoys.org). We would like to set up some sort of catch all for messages sent to the old domain that would respond back with “sorry this domain has been decommissioned, please…