Exchange 2010 SP1, Outlook 2010 Cached Mode, and Retention Policies – Why do my items show expired in Outlook, but are not being removed by Exchange?

The symptoms of this issue were pretty simple: The customer had applied a Retention Policy to the Deleted Items folder to delete anything older than 14 days, and when looking at the items in the folder using Outlook, everything over 14 days old showed as expired, but the items weren’t getting removed by Exchange. After…

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Exceptions Received After Running Successful Modification Operations with Exchange 2010 SP1

In this case, what we were running into, is that when commands are run that make modifications to objects, either in the Exchange Management Console  (EMC) or Exchange Management Shell (EMS), an exception is returned: Error : The cmdlet extension agent with the index 0 has thrown an exception in OnComplete(). The exception is: System.Net.WebException:…