Exchange 2010 SP1, Outlook 2010 Cached Mode, and Retention Policies – Why do my items show expired in Outlook, but are not being removed by Exchange?

The symptoms of this issue were pretty simple: The customer had applied a Retention Policy to the Deleted Items folder to delete anything older than 14 days, and when looking at the items in the folder using Outlook, everything over 14 days old showed as expired, but the items weren’t getting removed by Exchange. After…


Exceptions Received After Running Successful Modification Operations with Exchange 2010 SP1

In this case, what we were running into, is that when commands are run that make modifications to objects, either in the Exchange Management Console  (EMC) or Exchange Management Shell (EMS), an exception is returned: Error : The cmdlet extension agent with the index 0 has thrown an exception in OnComplete(). The exception is: System.Net.WebException:…

After Migrating Resource Mailbox to Exchange 2010 Automatic Booking Doesn’t Work

  When migrating resource mailboxes from Exchange 2003 to Exchange 2007 or 2010, if you have been using Direct Booking for the resources, you need to make sure to follow this article to the letter: In this case, we verified the customer had done exactly this. We verified that Direct Booking was off with…


Even More Exchange 2010 Management Tools Fun

Edited 1/17/2011 to add second error message listed below. Edited 3/7/2011 with additional netsh winhttp set proxy information This time we were getting the following errors on 3 new Exchange 2010 servers (2 MBX, 1 Hub/CAS): When opening the Exchange Management Shell (EMS): Connecting to remote server failed with the following error message : Access…


More Exchange 2010 Management Tools Fun

Yet another Exchange 2010 Management Tools error case, with the error: The WinRM client cannot process the request. It cannot determine the content type of the HTTP response from the destination computer. In this case, all of the troubleshooting used to resolve the issue previously (see my post had been done and we were…


Exchange 2010 and the Exchange Trusted Subsystem

In this case, the problem was initially manifesting itself as the following error when trying to create a new mailbox in the first database created with installation of the server: Active Directory operation failed on This error is not retriable. Additional information: Insufficient access rights to perform the operation. Active directory response: 00002098: SecErr:…


Exchange 2010 Management Tools Error

This past week I was working with a customer who would receive the following error starting the Exchange 2010 Management Console or Exchange Management Shell: Getting the error "Connecting to remote server failed with the following error message: The WinRM client cannot process the request. It cannot determine the content type of the HTTP response…

MSExchange ADAccess (DSAccess) errors and the “Manage auditing and security” right

(Edited 8/8/2011 to add additional error that might be found in the 2114 description. This is something I’ve ended up having to resolve multiple times with customers, so I felt it would be good to get a post out about it. In this case, the customer had an environment of Exchange 2003, 2007, and 2010….


Exchange 2007 Management Shell Errors

My latest adventure was in the form of errors trying to run just about any command in the Exchange Management Shell (EMS). The problem came in conjunction with a case where Exchange 2007 was blown away and reinstalled, with some setup problems along the way, as well as some intermittent mail flow and OWA problems….