User failing to migrate with “Server returned an invalid SOAP Fault – unexpected end of file”

The customer here was trying to migrate a mailbox from an Exchange 2010 server to Exchange Online. Exchange 2013 was being used as the hybrid server and MRS proxy. Server/domain/item names have been changed to protect the innocent. 🙂 The error being encountered was: CommunicationErrorTransientException: The call to ‘https://mail3.state.nn.us/EWS/mrsproxy.svc XYZ-SERVER.domain.w2k.state.nn.us (15.0.1104.4 caps:1F7FFFFFCB07FFFF)’ failed. Error details:…

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Archive policy not moving emails from main mailbox to archive

The customer in this case had an Archive policy set on the mailbox that should move all items older than 1 day to archive, and items were not moving at all. We went through a lot of “typical” troubleshooting that we would look at when items are not being moved to the archive. (An example…

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Using an Exchange Transport Rule to reject messages sent to a specific domain with a custom NDR

In this case, the customer had the following request: We migrated domains two years ago, and now are wanting to decommission the old domain (tailspintoys.org). We would like to set up some sort of catch all for messages sent to the old domain that would respond back with “sorry this domain has been decommissioned, please…

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Account is not a member of Enterprise Admins group when configuring AD Connect

When attempting to go through the configuration of Microsoft Azure AD Connect to set up directory synchronization from their on-premises AD to Office 365/Azure AD, they were encountering an error indicating that the account is not a member of the Enterprise Admins group. Checking the properties of the user account showed it was a member…

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Meetings Disappearing From Exchange 2003 Resource/Room Mailboxes

In this case, I was presented with the symptom of meetings disappearing from a Resource mailbox in Exchange 2003 that had been set up for automatic booking with the Exchange 2003 Auto Accept Agent. After going round and round with the customer to try and get good tracing information from the server, we finally got…


Problems accessing Free/Busy information and logging into OWA in Exchange 2007

In this case, the customer had an extended Exchange 2003 outage, and so they brought some important users up with new Exchange 2007 mailboxes. However, some of these users were encountering problems with people accessing their Free/Busy (availability) information. Further investigation also found problems with logging into OWA ‘Premium’ for the users. The Free/Busy issue…

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Running ESEUTIL against a database from another server on a different OS version

In this case, the customer was running snapshot backups against their Exchange Server 2007 running on Windows Server 2008 (SP2). When trying to run a integrity check (eseutil /g) against the snapshot, eseutil was always reporting that the database was corrupt. A quick check of servers found that the machine we were running the eseutil…

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Exchange 2007 – Legacy Free/Busy Info not Publishing to Public Folders

  Problem: ===================================== Free/Busy information was not being published to Public Folders for room/resource mailboxes. This was causing the Free/Busy information for the rooms, as seen by Outlook 2003 clients, to not be accurate, causing users to send meeting requests for times they though the room was free, and  would then be returned denied because…


Exchange 2010 (SP1) problems exporting LARGE mailbox to PST

In this case, the customer was having to export mailboxes to PST regularly. With a couple of large mailboxes (both over 5 GB+) the exports were failing. When attempting to export larger mailboxes to PST using New-MailboxExportRequest, the process would appear to hang and then later fail. The problem was occurring on an intermittent basis,…

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Exchange 2010 Management Tools are very slow to open and respond

When this case came to me, the situation was that the Exchange Management tools (both the Shell and Console) were very slow to open. Given that most of what we are doing when the tools first open is talking to Active Directory, I checked to see if other AD tools, like Active Directory Users &…

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