MOF Based Solutions Improve Platform Manageability

If you want information on how Microsoft is developing process oriented solutions around the Windows Server platform, this is a great place to start. Improving Platform Manageability “Microsoft Solutions for Management (MSM) help organizations achieve operational excellence through delivering higher service quality, reliability, availability, security, and lower total cost of ownership for Windows environments. MSM’s distinct…

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Gadget Theft and MOF Security Management

Tonyso writes in his article, entitled iPod MyPod – Gadget Theft about the potential for damage to an organization based on lost or stolen equipment.  Tony mentions the SMS Device Management Feature Pack as a way to track mobile devices.  Another consideration for this topic is the more recent addition to MOF content, the Security…

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Which comes first, the process or the tool?

If you have embarked on Service Management improvements you have undoubtedly looked at tools to support process needs.  Whether that is a CMDB, Service Monitoring tool, release management tool, etc.  I was recently participating in a discussion on purchasing a tool prior to process development or whether it was best to take the time to…

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Hello World – Post #1

As I searched across the blog community, both within Microsoft and without, I found very little mention of service management from a process point of view.  So I decided to embark on blogging about that topic as it pertains to MOF / ITIL, but more about “process” and less about “tools”. I will post occasional…

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