Get answers to your presales and deployment questions by visiting the updated Top Partner Product Questions page!

Explore the recently updated Top Partner Product Questions page, designed as a self-help resource to guide you through the presales and deployment stages of customer projects. Quickly find answers to frequently asked questions as well as helpful documentation and resources, so you no longer have to contact Microsoft for help. Included in the latest updates…


Learn more about paid support offerings available for Microsoft Partners

There are multiple paid support offerings for Microsoft Partners. Where can I find out more information? Microsoft Partner Support Offerings Microsoft is committed to helping you continue your growth momentum and provide the best service to your customers. To assist with this, we offer multiple, flexible support options aligned to your organization’s specific needs and…


How do I qualify for the Signature Cloud Support benefit?

Review the Core benefits and requirements for information on the individual requirements for the Cloud Performance and Hybrid competencies. Program overview Microsoft Partner Signature Cloud Support is an exclusive technical benefit that provides qualified cloud competency partners with an elevated level of technical support for select Microsoft cloud products. You will receive access to technical…


Where can I get Microsoft Dynamics 365 for Unified Operations Internal Use Rights (IUR)?

Microsoft Dynamics 365 Demonstration/Development seats available to CSA and CSP Partners, without a Competency may be requested by providing the following information in an email to • Country / Location. • Microsoft Partner Network ID. • Your Name. • Email address. • Company Name. • Business Phone Number (Including country code). • Are you…


Microsoft Products and Services Agreement (MPSA)?

The Microsoft Products and Services Agreement (MPSA) is a transactional licensing agreement for commercial, government, and academic organizations with 250 or more users/devices. MPSA works best for organizations that want to license Microsoft on-premises software, cloud services, or both as needed—with no organization-wide commitment under a single, non-expiring agreement. MPSA Academy on Readiness Portals Volume…


Are there community forums available for Microsoft Azure, Microsoft Dynamics 365, or Office 365 that can be utilized for technical product related questions?

Yes! There are multiple community forums available for answering technical product related questions.   Microsoft Azure Community Ask questions, get answers and connect with Microsoft engineers and Azure community experts. Microsoft Dynamics 365 Community Browse forums, blogs, and videos to help answer your questions. Office 365 Community    


How do I complete an application certification through Microsoft Referrals?

Participating in Microsoft certifications or programs will help your referrals. Many customers are looking for qualified experts to help implement Microsoft technology and business solutions. Here at Microsoft, we often get direct requests for help from customers through our marketing activities and from our internal Microsoft sales agents. Customers also use the Find a solution…


What are the steps for updating my partner profile?

First time you sign into Partner Center as an admin, make sure your support details are correct, file tax exemptions if appropriate, and review the contact information in your profiles. See below the steps   Applies to Partner Center Partner Center for Microsoft Cloud for US Government Partner Center for Microsoft Cloud Germany The first…


What methods of payment are accepted for the MPN enrollment/re-enrollment?

See what methods of payment are accepted for the MPN enrollment/re-enrollment   Summary Payment options for MPN enrollment (or re-enrollment) vary by country and by the applicable Microsoft Partner Network program—whether it is a silver or gold competency, or a Microsoft Action Pack subscription. Note Payment for MPN enrollment and re-enrollment happens during the enrollment process….


When can I expect to be moved from Partner Admin Center (PAC) to Partner Center?

Starting spring 2018, Office 365 Partner Admin Center (PAC) tool functionality is moving to the Microsoft Partner Center. You will be presented with a popup dialog box when available for the transfer to Partner Center. On transition day, each partner that attempts to access PAC will be automatically redirected and logged in to the Partner Center…