Learn more about paid support offerings available for Microsoft Partners

There are multiple paid support offerings for Microsoft Partners. Where can I find out more information? Microsoft Partner Support Offerings Microsoft is committed to helping you continue your growth momentum and provide the best service to your customers. To assist with this, we offer multiple, flexible support options aligned to your organization’s specific needs and…

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Learn How to submit a Technical/Professional Support Incident

This article explains How to submit a Technical/Professional Support Incident   Product Support IncidentsUse your Product Support Incidents to help resolve specific symptoms encountered while using Microsoft software (where there is a reasonable expectation that the problems are caused by Microsoft products). Product support incidents provide reactive support that focuses on a specific problem, error…

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How do I submit a Signature Cloud Support incident?

To submit a support request on behalf of your customer, you need permission to the customer’s subscription. For Office 365 and CRM Online you need Delegated Admin Privileges (DAP) for your customer’s subscription, then assign a user administrative access to companies you support, click Partner to enter the Partner Admin Center, select your customer and…

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Updated: Explore the Top Trending Partner Product Questions for October

Do you have technical questions during the presales and deployment stages of your projects? Look no further than the top partner product questions page! You’ll find valuable self-help resources, enabling you to quickly resolve questions and issues without having to contact Microsoft. Be sure to check out the updated top trending questions each month so…

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Discover how Microsoft Support can help grow your business at the 2016 Worldwide Partner Conference

We know that you’re focused on growing your business, while providing your customers with the highest level of service. So this year, Microsoft Services will be hosting the first Worldwide Partner Conference (WPC) breakout session focused entirely on support: Learn how Microsoft Support can help you grow your business. Hear directly from partners, including those…

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