Learn How to submit a Technical/Professional Support Incident

This article explains How to submit a Technical/Professional Support Incident   Product Support IncidentsUse your Product Support Incidents to help resolve specific symptoms encountered while using Microsoft software (where there is a reasonable expectation that the problems are caused by Microsoft products). Product support incidents provide reactive support that focuses on a specific problem, error…

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NEW Trainings & Consultations within the Cloud Infrastructure & Management Technical Journey

Build your hybrid cloud practice by leveraging the latest technical services, focused on Azure Stack and deploying industry-leading solutions on Azure. You can visit the Cloud Infrastructure & Management tab within the MPN page to access the new and existing technical presales and deployment services. Deliver innovation faster by visiting aka.ms/CloudInfraTechJourney. NEW technical services for Cloud…

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Are you looking to develop apps on Azure? Check out the expanded technical journey for Application Innovation

Introducing new technical trainings and consultations available to help developers like you plan, build and deploy apps on Azure. Visit the recently updated “Application Innovation on Azure” tab within the MPN page linked below to access the new and existing technical presales and deployment services. Get started today at aka.ms/AzureAppInnovation. New and updated technical services…

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NEW! Collaboration & Cloud Voice technical journeys + new services

You can now access the Collaboration and Cloud Voice technical journeys online including three new one-on-one consultations and one technical training webcast. You’ll find the Office 365 technical presales and deployment services within the new Collaboration tab on the MPN page below. Accelerate your technical skills to sell and deploy solutions that expand across Exchange…

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NEW! Microsoft 365 Online Tech Series

Are you interested in learning about Microsoft 365? Kick-start your path to success with the comprehensive sessions included in the new Microsoft 365 Online Tech Series. Through these live instructor-led technical training webcasts, you’ll receive helpful insights allowing you to better sell, deploy and manage a secure work environment for customers with Microsoft 365.  …

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Announcing Three New EMS Security Consultations for Presales & Deployment Assistance

Overcome security challenges during any stage of your EMS Security projects through a suite of new technical consultations. Whether you are just getting started or need presales or deployment guidance for security scenarios, start leveraging the new technical consultations available as part of your MPN benefit.   EMS Security Starter Kit Consultation (L100-200 – Cost 5…

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New option to learn about Azure Site Recovery & Backup – now available on-demand or live webcast

We are pleased to announce that an on-demand version of the technical training, Introduction to Azure Site Recovery and Backup, is now available! The new on-demand recordings allow you to consume these trainings in bite-size sessions and watch them at any time. Check out the three-part on-demand sessions you can choose from (it is recommended…

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Check out the new and expanded top product questions page for presales and deployment assistance

You have questions, and we have answers! Explore the top trending questions that partners like you have recently been asking during the technical presales and deployment phases of their customer projects. Additionally, we’ve expanded this self-help resource page to include new questions across all products areas, so be sure to check out the latest wave of…

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Kick start your technical journey with featured technical services

Easily find the latest and most popular technical presales and deployment services by leveraging the featured technical services page. We’ve hand selected the trainings, chats, and consultations featured on this page to help you accelerate sales, deployments and app development for cloud solutions. The featured technical services page is updated each month, so be sure…

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New Dynamics 365 technical consultations are here!

Designed with your ever-changing needs in mind, three new technical one-to-one consultations have been added to the suite of Dynamics 365 technical presales and deployment services. Get the personalized guidance you need to overcome any challenges you may be facing during various stages of your customer projects. Whether you need deep technical guidance on a…

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