Keep your Exchange Online projects moving forward

With three new technical consultations, we can aid in your Exchange Online projects by providing the technical guidance needed to get started, build and deploy Exchange Online solutions. During these consultations, you’ll receive one-on-one assistance from a Microsoft technical expert, who will cater the consultation to the topics and scenarios you’re needing the most help…

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Office 365 Continuing Education

Once upon a time, you could go grab Microsoft Exchange Server 2010 Inside Out, absorb all 1248 pages, and be pretty much set for three years.  For the most part, Cumulative Updates and Service Packs just fixed bugs or made minor tweaks to how the product worked. In a Services world, however… you have to…


Office 365 New Features for October 2013

As Microsoft has transitioned from a company that releases products every three years to a Devices and Services company that releases features and updates on a regular basis, it is becoming more important for Partners to stay on top of what is available in the current release of Office 365.   To help stay on top…

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Office 365 Mail Flow Guided Troubleshooter

Several of the top Office 365 support issues that we see coming through support relate to mail flow.  As we discussed in this previous post, there are a number of factors (on both the sending and receiving end) that could contribute to slow e-mail delivery, e-mails that are not received, e-mails that remain in the…

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Office 365 Support Webcast – Hybrid Configuration Wizard and Hybrid Free Busy

To sign up for this support webcast please download and save the attached calendar invite below where you will find the Webcast Meeting information. Office 365 Support Webcasts are a critical program for relieving support issues and encouraging foundation technical readiness. The Support Webcasts are online sessions led by Microsoft Office 365 Support staff. The…


Office 365 Help Desk Troubleshooting Guide

Update February 2016: I've had a bunch of folks reach out in the last month to tell me that this three-year-old post is out of date.  Of course!  There is an updated Help Desk Troubleshooting Guide on the FastTrack site here: http://fasttrack.office.com/resources.  Three years from now it may not be in the same place 😉 <Note:…


URL for Office 365 Outlook Web App Light

The Outlook Web App in the new Office 365 is great, and is designed to work well in the latest versions of supported browsers.  If you are still using Internet Explorer 8 (perhaps your organization is still using Windows XP, which goes out of support on April 8, 2014), you may notice that things run……


Need more space in the Cloud? We have you covered!

Two huge Office 365 announcements!  From the SharePoint Online Team: SkyDrive Pro increases storage from 7GB to 25GB Today, we’re pleased to announce three new significant improvements to SkyDrive Pro for Office 365 business subscribers – to help you be more productive: Each user now gets 25 GB of SkyDrive Pro storage space (up from…


Office 365 Mail Flow Troubleshooter

The Office 365 Support team has just released a guided mail flow troubleshooter here: https://aka.ms/mailflow If you have users complaining that mail delivery takes too long, or that mails are remaining in their outbox, or that recipients are not receiving e-mails at all; the guided walkthrough will step you through the troubleshooting steps required to…


Administering Office 365 for Small Business Jump Start

If you are planning on taking the new 74-325 exam, and haven’t visited the awesome Microsoft Virtual Academy, then drop everything and head over! Watch this one and a half day, demo-rich Jump Start aimed at helping IT Pros administer Microsoft Office 365 for small and medium businesses. Stephen Hall, CEO – District Computers, LLC…