Office 365 End User Adoption Kit

In today’s installment of “Things everyone should know about, but nobody has heard of”, I give you the poorly named… Office 365 Change Management Guide for the Enterprise Users are the key to realizing the full potential of your investment in Office 365. To drive user adoption to its highest potential, use our proven change…


Partner Technical Services at TechEd

Lead Partner Solution Consultant Marc Perez presented a session on Designing for High Availability and Disaster Recovery in Microsoft Lync Server 2013 at TechEd in June, and I highly recommend watching. When you are done, if you still want to watch more sessions from some of the greatest minds at Microsoft, head over to MSDN…


Exchange Server 2013 Deployment Assistant Updated!

The Exchange team just announced the latest updates to the Exchange Server 2013 Deployment Assistant! The updated Deployment Assistant now includes the following new scenarios: Upgrading from a mixed Exchange 2007/Exchange 2010 deployment to Exchange 2013 Configuring an Exchange 2013-based hybrid deployment for Exchange 2010 organizations These new scenarios provide step-by-step guidance about how to…


Excel - Driving Productivity with Advanced Formulas

In the first of many videos to come, we will be sharing some deep technical sessions from consultants and support engineers across Microsoft.  This first video discusses how to use advanced formulas and functions in Microsoft Excel, including arrays, intersections, lookups, matches, and offset functions. Video recorded by Kevin Sickler, Senior Support Escalation Engineer at…


Microsoft Operations Framework (MOF) 4.0 Fundamentals

Over here in Global Partner Services, we get requests on a fairly frequent basis to provide training on the Microsoft Operations Framework.  Beyond knowing the technical nuts-and-bolts of doing a deployment, it is critical to ensure that a given IT project is aligned with business needs, effectively project-managed, has established governance and change control, and…