Build your technical capabilities for Dynamics 365 with new technical webinars

  • Article

Are you in the beginning phases of building your Dynamics 365 practice? We’ve developed four new technical webinars, available at NO COST to MPN partners, to help you understand how to use the key components and integration available within Dynamics 365. You’ll walk away with the technical skills needed better sell and deploy Business Applications solutions.

Introduction to Dynamics 365 Internal Use Rights & Demo Benefits

  • Upcoming webinars (English):
  • Key outcomes: Discover how to utilize Dynamics 365 within your organization and gain an understanding of how to demonstrate this technology to prospects and customers. After this webinar you will be able to use your Dynamics 365 IUR benefits and setup and run demo environments.

Introduction to Dynamics 365 for Sales, Customer Service - Technical Onboarding

  • Upcoming webinars (English):
  • Key outcomes: Get introduced to Dynamics 365 for Sales and Dynamics 365 for Customer Service so you can identify opportunities and the tools available when proposing solutions to customers. You’ll receive overview of the features and functionalities, outline how the services are positioned in the CRM market and showcase the integration scenarios.

Introduction to Dynamics 365 for Sales, Customer Service - Basics of Customization

  • Upcoming webinars (English):
  • Key outcomes: Learn how to customize the Dynamics 365 suite of applications to meet the needs of your organization or your customers. During this webinar you’ll learn how to create new functionality, change your user interface and navigate methods for better managing your customer relationships. Most of the customization you’ll learn is straight forward and does not require developer background.

Adopting Data Integration: Dynamics 365 for Finance and Operations & Sales

  • Upcoming webinars (English):
  • Key outcomes: Understand the integration between Dynamics 365 for Sales & Dynamics 365 for Finance and Operations using the Common Data Service (CDS) Data Integrator. You’ll learn how sync accounts, customers and products using Data Integrator for Dynamics 365 for Sales & Dynamics 365 for Finance and Operations Enterprise Edition​. Additionally, you’ll learn how to use the Data Integrator templates like prospect to cash to scale your business and applications.

Explore the full suite of technical webinars and consultations available for the Business Applications technical journey at aka.ms/BusinessApplicationsTechJourney.