Learn more about paid support offerings available for Microsoft Partners

There are multiple paid support offerings for Microsoft Partners. Where can I find out more information?

Microsoft Partner Support Offerings

Microsoft is committed to helping you continue your growth momentum and provide the best service to your customers. To assist with this, we offer multiple, flexible support options aligned to your organization’s specific needs and capabilities.

Advanced Support for Partners (ASfP)

  • Less than 1 hour incident response time for your most critical issues for Microsoft Azure, Microsoft Office 365, and Microsoft Dynamics 365.
  • Services Account Managers to serve as your support advisors
  • Proactive guidance and training so you are ready for what’s next

Premier Support for Partners (PSfP)

Premier Support for Partners

Microsoft Premier Support for Partners is the only partner support offering with complete, end-to-end managed support across the full Microsoft platform. It offers flexible solutions that help differentiate your business by enabling you to expand capabilities, collaborate more strategically with Microsoft, and empower your customers to make the most out of their Microsoft investments.



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