Office 365 Mail Flow Guided Troubleshooter

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Several of the top Office 365 support issues that we see coming through support relate to mail flow.  As we discussed in this previous post, there are a number of factors (on both the sending and receiving end) that could contribute to slow e-mail delivery, e-mails that are not received, e-mails that remain in the Outbox, etc.

Our support team has made it easy to allow Exchange Online and on-premises administrators diagnose mail flow issues for their users.

To start troubleshooting mail flow issues in Office 365, go to the Office 365 mail flow guided walkthrough:

https://support.microsoft.com/common/survey.aspx?scid=sw;en;3568&showpage=1

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