Windows 7 Training Makes Cents

We all know the arrival of Windows 8 is on the horizon and there’s some big hoopla coming with it.  And rightfully so–with the promise of a cool new user interface (especially optimised for touch screens), native USB 3.0 support and great new tools for developers to create a  new generation of apps among just…

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Find Your Opportunity in the Cloud

With all the promise of exciting innovation and improved efficiencies that are to come from the IT world’s evolution to the Cloud, there also comes a bit of fear and hesitation with where the journey will take us.  We as human beings are pre-programmed to resist change in certain capacities as a defense- mechanism to…

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How Can Service Catalogue and Service Mapping Help Me Stop Fire-fighting?

Each day is a game of fire-fighting in your world as a systems analyst or manager in your organisation’s IT department.  Whether it’s faulty hardware or monitoring that’s been shut off and failed to signal critical alerts, you spend day in, day out wondering if your organisation’s ad-hoc approach will ever improve.  You know the potential…

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So you think you know Configuration Manager...?

How much do you REALLY know about System Center Configuration Manager?  Take our quizzes and find out!  Test your colleagues, too, to find out who the true SCCM champ at your organisation is.  A wide variety of subject areas within SCCM are covered, so you can assess the skill level of various teams who touch this platform.  These areas…

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Stay Out of the Dark...With Microsoft Desktop Player

In our earliest of times, our Celtic forefathers made use of transparent crystal stones and balls to intercept visions of the past, present and future.  Today in 2011, you can use your very own Microsoft crystal ball to get the latest and greatest information on virtually any Microsoft technology your heart desires. Officially named the…

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Feeling Neglected? Let the Microsoft Security Scanner Get You Back on Track!

Do you ever feel like this? At work, your IT systems are state of the art. Your company makes it a budget priority to have the best computing tools available to stay ahead of the competition, and you appreciate working for a company that lives in the future, and not the past. What’s more, the…

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Fix It Center Pro -- your own EASY button

This message is for YOU.  Yes YOU.  We know who YOU are.  Your team is overworked and understaffed, and sometimes it feels like it would be a miracle to know which end is up.  Trying to prioritise attention to issues with the numerous IT projects on your plate is much like having to choose between dealing…

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Medieval Helpdesk...in 2011?

[View:https://www.youtube.com/watch?v=pQHX-SjgQvQ] Do your IT operations need updating? Your Premier Support Ireland team can help you and your organisation achieve first class operations in your IT environment by implementing Microsoft best practices that cover people, process and tools aspects to optimize the environment and prevent issues from occurring. We offer a wide range of Prevent and…

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Change is Good! … with ACT and the Update Compatibility Evaluator

Your mother always taught you that procrastination was the root of all evil.  Better to tackle those sometimes annoying, pesky challenges head on as they come, rather than waiting for them to mount.  Like a bag of popcorn that has been left a little too long in the microwave, tasks left unattended often times explode…

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Making them get IT

You know it, but they just don’t get it.  You’re on the front line on the IT team for your organisation, but the guys in suits at the shiny tables behind the glass doors don’t see what you see on a daily basis.  You live, breathe, eat and dream technology and IT systems, and you…

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