“Sorry, something went wrong” error message when users try to navigate to Site Collection Features page

  • Article

Users receive the following error message when they try to navigate to Site Collection Features page:

Sorry, something went wrong
An error occurred during the compilation of the requested file, or one of its dependencies. Could not write to output file
'C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files\root\d9bc15df\5100559f\App_Web_managefeatures.aspx.9c9699a8.qtwjbdlb.dll' -- 'The directory name is invalid. '

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The error message also appears on other locations as well on the site like while trying to navigate to Site Content Types page, adding a workflow among others.

The cause turned out to be DisableLoopBackCheck was not enabled on the WFEs.

Solution

  • DisableLoopBackCheck (As per KB 926642)

  • Using PowerShell

     New-ItemProperty HKLM:\System\CurrentControlSet\Control\Lsa -Name "DisableLoopbackCheck" -value "1" -Property Type Dword