Managing Global Infrastructure Services: Kishi interviews Arne Josefsberg

by admin on August 30, 2006 01:17pm

Kishi Interviews Arne Josefsberg General Manager of Infrastructure Services in Windows Live Operations. He is responsible for the strategy, design and operation of the online infrastructure that forms the foundation for Microsoft’s online businesses.  His areas of responsibility include: global data centers, networks, hardware and operating systems standards; and foundational shared system level services such as caching, load balancing, DNS, Active Directory, back-up/restore, remote management access, content replication etc.

During Arne’s 20 years with Microsoft, he has held technical leadership roles in a number of areas.  His Microsoft career started as a Technical Manager on the team that built the Nordic subsidiary region business.  Since then he has held management roles in Product Support Services leading OEM and ISV customer teams and OEM hardware compatibility certification; as well as leadership roles in Information Technology managing customer systems applications and IT infrastructure.  As a member of the MSN 1.0 launch team, Arne gained early knowledge of the online services business building the dial-up access network as well as data center operations.

Prior to joining Microsoft, Arne worked in systems engineering at Intel Corporation specializing in CPU, operating system and software consulting for Nordic customers. Arne holds a Masters degree in Physics from the Lund Institute of Technology, Sweden.Outside of work he enjoys spending time with his wife and two children, as well as photography, reading and various forms of exercise including soccer, weight training and cycling. Arne shares some insight into the challenges faced when managing a global infrastructure and provides some tips for success.

Attachment: arne.mp3

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