Think Spindles. Not Space!

Here is one question my customers ask me every time I do a Dynamics architecture assessment: “How much storage space do I allocate for the database files?” Well my answer – “Think Spindles*.  Not Space!” Reason -“PERFORMANCE” A Spindle here refers to one physical disk. With the new age disks available in storage sizes ranging…


Back again!

It’s been almost 2 years since I’ve blogged on Dynamics CRM. I was with the Presales Technical Support team then – working on Microsoft CRM version 1.2 and 3.0 extensively. As a Consultant now with Microsoft Consulting Services, thought I should get back to the blog thingy as there is always some learning we all…


Performance tuning Microsoft Dynamics CRM 3.0

I was on call with a partner from EMEA today.  He was worried about performance issues he is facing with his CRM system. I strongly recommend every CRM implementation to be followed by Performance tuning as documented here: Optimizing the Performance of Microsoft CRM 3.0 Best, pk


Now you can track the actual date of the Email!

Thanks to Ben for posting this article. Now you can track the actual date of the email than just the Email promotion date. From Ben’s Blog… If I had a nickel…. Date an email is promoted… Now this is a question that comes up all of the time… It goes something like this… Ben, why…


CRM 3.0 and Exchange 2007 Compatibility

Thanks to Dominic for this detailed post on Exchange 2007 Compatibility with CRM 3.0. It has been a definite pain for partners selling Exchange 2007 along with CRM 3.0.  But here is the reason why it is tough to make them work together without Exchange 2003: CRM 3.0 and Exchange 2007 Compatibility by Dominic Pouzin Best, pk …


Sales Best Practices for Microsoft Dynamics CRM – a good one!

I came across this msreadiness webinar on Sales Best Practices for CRM and belive me it is a good one!  Mark Krinhop outlines the bestpractices providing tips & tricks that help you close a successful CRM sale. Check out:  Sales Best Practices for Microsoft Dynamics CRM The Microsoft Live Meeting will include the following content:…


CRM 3.0 Effect on Active Directory

A question coming up time and again.  I am not sure if this is already documented somewhere in some form but no harm blogging this information here even if it is already available 🙂 How does CRM modify the Active Directory? CRM 1.2 use to be very much dependent on Active Directory.  We used to have…


Microsoft Dynamics CRM 3.0 integration with MOSS 2007

at 9/26/2007 10:00 AM PDT  This session provides administrators and IT professionals who are experienced using and supporting a Microsoft Dynamics CRM 3.0 environment a good understanding of how to integrate Microsoft Dynamics CRM 3.0 with Microsoft Office SharePoint Server 2007 (MOSS 2007). You will also learn about various CRM web parts available in the…


SharePoint BDC Catalog with CRM

I was just going through this blog of Rehman Gul.  Pretty neat documentation on CRM-SharePoint BDC Integration.  Regards, pk


CRM Exchange Router setup in an already existing Exchange 2007 Environment

A very frequent question from partners and customers…  CRM 3.0 Exchange Router CANNOT be installed on Exchange 2007. CRM 3.0 Exchange 2007 Router Update CANNOT be installed on an Exchange 2007 Server.  It can only deploy Server Side rules to Exchange 2007 mailboxes when installed on a Exchange 2003 Server.  Fine. If Exchange 2007 is already deployed,…