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Goodbye CSS, Hello TS2

After 8 years in Product Support at Microsoft (CSS, formerly PSS), I decided to make a career change.  I am now part of the Microsoft Across America (MSAM) team as a TS2 Presenter.  The time spent in CSS has been invaluable.  I am thankful for the relationships that I have developed – including the members of the…


Installing and Configuring the Windows Mobile Stand Alone Emulator w/MSFP Images

As a follow-up to this post, here are the steps to download and install the “stand alone” device emulator and Windows Mobile 5.0 w/Mobile Security and Feature Pack (MSFP) images.  Once the following steps are completed, you will have a PocketPC image, a SmartPhone image and a SmartPhone QVGA image.  You can use the emulators…


MobileAdmin and Small Business Server 2003 – Server Error in ‘/MobileAdmin’ Application.

With the popularity of the Windows Mobile 5.0 devices with the MSFP, more and more people are wanting to play with Remote Wipe using the MobileAdmin utility.    Remember to follow these steps (specifically uncheck Require SSL for the ExAdmin virtual directory in IIS) if you intend to use the MobileAdmin utility on your Small…


Error 0x86000108 with a Treo 700W tyring to sync with Small Business Server 2003

This call gets the “weird case of the week” award.  One user cannot sync their Calendar items on their device.  They have a Treo 700W.  Emails sync fine, Contacts sync fine, only the Calendar fails.  It would get to 100 of 109 and then fail with the following error on the device: Result: ActiveSync encountered…


"No network provider accepted the given network path" accessing shares across a WAN link

Interesting call this week.  It was really quick fix.  Really quick for 2 reasons: I know the default behavior of a “clean” install of SBS. I ran into the same issue here at my machine at Microsoft (not SBS, actually on the Microsoft corporate network…you’ll understand later). Visio would really help in this description! Site…


80090308 "The token supplied to the function is not valid"

  The customer was getting the above error when clicking on Public Folders in Exchange System Manager.  He was also getting the following error when running the Add Distribution Group wizard and selecting to create an “archive public folder”:   —————————Add Distribution Group Wizard—————————The wizard could not successfully configure this group. The following could not…


Error 0x80830003 with ActiveSync and a Cingular 8125

Scenario: SBS20034 devices – all sync fine 2 Cingular 2125 SmartPhones 2 Cingular 8125 PocketPC Phones Install Exchange 2003 Service Pack 2 2 Cingular 2125 SmartPhones still sync 2 Cingular 8125 PocketPC Phones error with 0x80830003 Solution (workaround):On the 8125 device(s), click start -> settings -> connections -> connections.  Cingular appears to have renamed “My ISP”…