Outlook junk email filtering issue with Exchange Server 2013 and Office 365

Exchange Server 2013 introduces a change that has an adverse effect on the Outlook junk email filter feature. The end result is that messages excluded from junk email evaluation in earlier versions of Exchange Server and in Office 365 pre-upgrade environments are now evaluated and potentially moved to the Junk E-mail folder. Background Outlook and…


Mailbox Quota in Outlook 2010 - general information and troubleshooting tips

Mailbox Size and Quota information are two different pieces of information we can get from the “Thermometer” on the Outlook status bar. The quota thermometer provides awareness of the size of your mailbox and how far you are from reaching the limit.    Outlook reads these values from MAPI properties that are exposed by the Exchange…

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Conflicting permission sets when working with shared or delegated folders

Outlook allows users to share folders so that others can interact with items in those folders. Additionally, a user can be configured as an Outlook Delegate, allowing him or her to manage specific tasks on your behalf, such as meeting related tasks. If another user grants you folder permissions (or makes you a delegate) and…


Useful tools while troubleshooting Outlook issues (1) – Process Explorer

  The following blog post will give an overview of common tools used to troubleshoot Outlook issues. I will focus in this post on Process Explorer. I will not cover all features that Process Explorer has, but I will try to highlight some of them that you can use while investigating an Outlook issue.  …

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