Useful tools while troubleshooting Outlook issues (3) – MFCMAPI

  Continuing with the tools series I will briefly describe MFCMAPI tool in this post. MFCMAPI is one of most complex tools that we can use to investigate Outlook issues and not only.   Taking in consideration the complexity of this tool, I will not be able to describe everything or to give examples for…

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Useful tools while troubleshooting Outlook issues (2) Process Monitor

  Another tool that can be useful while trying to solve an Outlook issue is Process Monitor.   Download link: http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx   Process Monitor is an advanced monitoring tool for Windows that shows real-time file system, Registry and process/thread activity. It combines the features of two legacy Sysinternals utilities, Filemon and Regmon, and adds an…

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Useful tools while troubleshooting Outlook issues (1) – Process Explorer

  The following blog post will give an overview of common tools used to troubleshoot Outlook issues. I will focus in this post on Process Explorer. I will not cover all features that Process Explorer has, but I will try to highlight some of them that you can use while investigating an Outlook issue.  …

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Special characters in an attachment filename get replaced with blank spaces when opened from Outlook

  Scenario: User A sends an email message with an attachment to User B. The attachment name has the following filename: Name.a.b.c.txt. When User B receives the attachment and opens it from Outlook he will see thatdots (“.”) from the file are replaced with blank spaces (instead of Name.a.b.c.txt the file will appear as Name…

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Some best practices when working with Outlook Calendar

Prerequisites 1.1   Make sure that you are up-to-date!   1.1.1          Outlook For administrators is very important keep all Outlook clients updated with the latest Microsoft cumulative updates for Office/Outlook. 1.1.2          Exchange   Exchange server should be up-to-date in order to avoid issues that were corrected in released Rollups or Service Packs.   1.1.3          Blackberry/Palm/Other mobile…

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Information on AutoComplete feature in Outlook

  AutoComplete feature in Outlook and how it works:   The nickname cache feature makes it quicker to resolve a name for a recipient that you use on a regular basis. The feature has changed a little over the years with the different versions of Outlook. For example, the filename extension has gone from .NICK…

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Deploying Junk E-mail Safe Senders lists in Outlook

We are all the time confronted with spam and junk emails and most of us appreciate the fact that “those” emails go into a special folder – the Junk E-mail folder.   I will not go into explaining what Junk emails are all about, and I will not start to give details about the way…

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Retention policies in Outlook/ How are these working along with Auto Archiving feature

How AutoArchive works in Outlook   Outlook mailboxes grow as users create and receive items. To keep mailboxes manageable, users need another place to store – or archive – older items that are important but not frequently used. It is typically most convenient to automatically move these older items to the archive folder and to discard items…

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Configuring how contacts are displayed in Outlook

    Some may think that the default format of the user/contact template in Outlook is not the most suitable for their needs. The good news is that this appearance can be changed.     Let’s start with making the difference between User and Contact: a User is usually a member of our Exchange organization, while…

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