How to display the unread item count for public folders in Outlook

In Microsoft Outlook, by default the unread item count for public folders is not displayed.  If you would like to display the unread item count for public folders, you can add the public folder to your Public Folder Favorites.  If you prefer, you can then show the public folder in your Favorites list in the Mail…


Outlook 2013 Message preview (AutoPreview) allows you to set font and font color, but 'Black' color is ignored

The October 2015 update KB 3085579 for Outlook 2013 introduced the option to set the font, font size and font color for the message preview (AutoPreview) in Outlook. 3085579 October 13, 2015, update for Outlook 2013 (KB3085579)http://support.microsoft.com/kb/3085579/EN-US Message preview can be enabled in the View ribbon and can be set to Off, 1 line, 2 lines, or…

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ZeroConfigExchange – Automating the Creation of an Outlook Profile for Exchange Online Accounts and Exchange On-Premises Environments

Often we are asked if we can automate the creation or modification of new Outlook profiles, en-masse, for Exchange accounts… without user interaction. Typically, a .PRF file, which is generated through the Office Customization Tool (OCT), can be used for most situations.   However, with Exchange Online, the .PRF file is not supported to create or modify an…


What happens when clicking on the "More" tab in Outlook 2013 when searching emails

When searching for emails in Outlook 2013 using Instant Search the returned results may be limited. By default, 12 months of your email is available offline, but you can control how much mail is kept offline. In order to improve performance of the Instant Search feature in Outlook, by default the search results list is…

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Understanding Task Start & Due Date Behavior in Outlook

A common process when managing Tasks in Outlook is to set the Start Dates & Due Dates, and change these dates when needed.  The logic in Outlook does not allow you to set a Due Date to a date before the Start Date or set the Start Date to a date after the Due Date.  This blog…


Outlook and Outlook for Mac updates & build numbers

Have you ever looked at your Outlook or Outlook for Mac build number and wanted to know when that build was released or what KB article corresponds with it? Maybe you wanted to know how many updates have been released since then and what those later updates contain. Previously, it may have taken a lot…


Outlook initial OST Deployment

Providing an initial OST file for an Outlook Cached Exchange Mode deployment Outlook Cached Exchange Mode allows you to smoothly work online and offline with the Mailbox Information, hence allowing you to access mail, calendar, address book, and other Outlook information by using a local cache file, the Offline Folder (OST) file. It is best…

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Client-side vs. Server-side Rules

What are rules in Outlook and how can they help you manage your email? Simply put, rules are conditions set upon incoming and outgoing messages. When one or more of these conditions are met, Outlook takes an action that you specify. You can create rules from a template, from a message or by using your…


Do you want to create an LDAP Address Book in order to distribute your Certificate Information? Here is a quick way to get this done!

            Consider the scenario where you, as Wingtiptoys, acquire an existing Contoso. Contoso has a client portfolio with which she has encrypted communication. In order to be able to use the encryption certificates to communicate with the Clients of Contoso you need to find a way to access the Certificate Information of the Clients.            …

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