Deploying the System Center Operations Manager 2007 Linux Agent fails with "The certificate Common Name (CN) does not match"

Here’s another KB article we published today. This one describes a problem where deploying the SCOM 2007 Linux Agent fails with "The certificate Common Name (CN) does not match" due to a certificate issue: ===== Symptoms Attempting to deploy the System Center Operations Manager 2007 Linux Agent to a Red Hat server fails. In this…

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A System Center Operations Manager 2007 management server repeatedly logs 21042 events for agents on clustered servers

Just a quick heads up on a new KB article we published today: ===== Symptoms A System Center Operations Manager 2007 (OpsMgr 2007) management server repeatedly logs events that are similar to the following: Event Type: Information Event Source: OpsMgr Connector Event Category: None Event ID: 21042 Date: Time: User: N/A Computer: SERVERNAME Description: Operations…

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Troubleshooting the Installation of the System Center Operations Manager 2007 Agent

If you’re looking for a good resource for troubleshooting OpsMgr 2007 client agent install issues then this new KB article we published today is for you: ===== Symptoms The System Center Operations Manager 2007 (SCOM 2007) agent can be deployed to Windows computers either via "remote push" from a management server or it can be…

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Using ConfigMgr 2007 to find and update specific versions of OpsMgr 2007 machines

Hi everyone, Vikram Sahay here and I’m back again with another interesting topic on system Center Operations Manager 2007. Hope you find it useful. Recently we were working on an  issue where we were getting an error indicating that an agent could not be removed from a Windows Cluster service node. While trying to delete…

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How to troubleshoot gray agent states in System Center Operations Manager 2007 and System Center Essentials

Just an FYI that we just published a new Knowledge Base article that describes how to troubleshoot issues where an agent, management server or gateway in System Center Operations Manager 2007 or System Center Essentials 2007 and 2010 is in a gray state.  Or grey state, depending on your location and preferred spelling. The article…

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Troubleshooting Agent Deployment in System Center Essentials 2010

Looks like our very own DustinJ (Program Manager for System Center Essentials) just posted a great article on how to troubleshoot agent deployment in System Center Essentials 2010: I’ll focus this article on troubleshooting the deployment of the Operations Manager agent using the Computer and Device Management Wizard (aka Discovery Wizard), the most common agent…

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New KB solution: The "Windows Operating System" column has a "Not monitored" state for a new agent

In the Operations Manager console of Microsoft System Center Operations Manager 2007, the Windows Operating System column may have a Not Monitored state for a new agent. Additionally, the state never changes to Healthy. This issue occurs because the new agent has the same NetBIOS name as a previously installed agent. When the agent is…

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New KB Article: KB973583 – Description of System Center Operations Manager 2007 R2 Cross Platform Agent Update

We just published a new Knowledge Base article for System Center Operations Manager 2007.  This one describes the OpsMgr 2007 R2 Cross Platform agent update. This update enables System Center Operations Manager 2007 R2 to support the following platforms: SUSE Linux Enterprise Server 11 (32-bit and 64-bit) Solaris Zones (whole and sparse zones) The latest…

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Step by Step for using Certificates to communicate between agents and the OpsMgr 2007 server

System Center Operations Manager 2007 uses mutual authentication to communication with the agents. First the agent will try to communicate with Kerberos and when this is not possible certificates will be used for the secure communication.  If you happen to have agents that lie outside of your domain, such as in a DMZ, you’ll want…

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Three new System Center Operations Manager 2007 KB articles for the week ending 06/13/2009

Last week we published some new Knowledge Base articles for System Center Operations Manager 2007.  I won’t go into the details on each but I have the links and titles below: ======== KB972051 – The DBCreateWizard tool of System Center Operations Manager 2007 fails on a Windows Server 2008-based computer that has the Windows Internal…

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