Deploying the System Center Operations Manager 2007 Linux Agent fails with "The certificate Common Name (CN) does not match"


hotfixHere’s another KB article we published today. This one describes a problem where deploying the SCOM 2007 Linux Agent fails with "The certificate Common Name (CN) does not match" due to a certificate issue:

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Symptoms

Attempting to deploy the System Center Operations Manager 2007 Linux Agent to a Red Hat server fails. In this scenario you receive the error below while discovering and deploying the agent:

The certificate Common Name (CN) does not match. Please resolve the issue, and then run

The server certificate on the destination computer (<Redhat machine name>) has the following errors:
The SSL certificate is signed by an unknown certificate authority.
The SSL certificate contains a common name (CN) that does not match the hostname.
For additional help on this error please go to ….

Cause

This can occur for either of the following reasons:

– Certificates may not be valid as the reporting server may have been changed

– The certificate contains an incorrect host name

Resolution

To resolve this issue, complete the steps below:

1. Remove the existing contents of the agent directory on the server and reinstall the agent RPM
2. Generate the certificate, making sure to use the correct host name: "/opt/Microsoft/scx/bin/tools/scssslconfig –f –h <hostname>"
3. Check the status of the certificate: "openssl x509 -noout -in /etc/opt/microsoft/scx/ssl/scx.pem -subject -issuer -dates"
4. Discover the agent from the console and sign the invalid certificate without SSH

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For the most current version of this article please see the following:

2651766: Deploying the System Center Operations Manager 2007 Linux Agent fails with "The certificate Common Name (CN) does not match"

J.C. Hornbeck | System Center Knowledge Engineer

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Opalis Team blog: http://blogs.technet.com/opalis
Orchestrator Support Team blog: http://blogs.technet.com/b/orchestrator/
OpsMgr Support Team blog: http://blogs.technet.com/operationsmgr/
SCMDM Support Team blog: http://blogs.technet.com/mdm/
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Server App-V Team blog: http://blogs.technet.com/b/serverappv
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Comments (2)

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