The Operations Manager 2007 R2 Connectors Cumulative Update 2 is now available for download

download The Systems Center Operations Manager 2007 R2 Connectors Cumulative Update 2 is the second update for the System Center Operations Manager 2007 R2 Connectors.  It includes the System Center Operations Manager 2007 R2 Connectors Update (KB975774) and additional bug fixes.

Feature Summary:
This updated release includes all features that were in the previous update release (KB975774) and additional fixes in this release:

Fixes for the following issues (in previous release KB975774):

  • Potential high CPU usage of HP OVO Event Consumer for Windows (scinteropd.exe)
    • The Scinteropd.exe process of HP OVO Event Consumer for Windows sometimes increases CPU usage to a very high level. This problem occurs only in System Center Operations Manager 2007 R2 Connectors for HP Operations Manager on Windows. It occurs in all language versions of the connectors.
  • Synchronization issue in HP OVO Connector
    • HP Operations Manager and System Center Operations Manager 2007 R2 may be in an asynchronous state when alerts are forwarded that have already been resolved. Open events are still present in HP Operations Manager even though the corresponding alerts in System Center Operations Manager 2007 R2 are already resolved.
  • Remedy connectors do not populate the Computer Name and Domain fields
    • When an alert is forwarded from System Center Operations Manager 2007 R2 to Remedy, the Computer Name field and the Domain field are left blank in the Remedy notes field. This issue occurs in the release version of System Center Operations Manager 2007 R2 Connector for Remedy 6.3 and Remedy 7.1.
  • Unresponsiveness of the Interop provider when an Enterprise Management Service (EMS) API call returns an error
    • The Interop provider may stop responding and not recover when an API calls to the EMS and returns an error.
      Note Usually, the API calls to Remedy.
      This issue typically occurs when large localized text strings in the Custom Field Alert properties are forwarded to Remedy. However, it can also occur with other properties.

Additional issues addressed in this release:

  • Added Support for Remedy 7.5
    • This update enables support for Remedy 7.5 with the Operations Manager 2007 R2 Connector for Remedy.
  • Added Support for HP Operations Manager for UNIX v9
    • This update enables support for HP Operations Manager for UNIX v9 with the Operations Manager 2007 R2 Connector for HP Operations Manager. The Connector supports HP Operations Manager for UNIX v9 on the following platforms:
      • HPUX 11i v3 Itanium
      • Solaris 10 SPARC
      • RedHat Enterprise Linux 5.2 x64
  • Incorrect dates are passed to the remote system by the connector
    • The Connector performs an incorrect date conversion and forwards the incorrect date to the remote system.
  • Product Knowledge is not forwarded when the locale is Canadian English
    • If the locale on the Operations Manager server is set to Canadian English, the Product Knowledge will not be forwarded from Operations Manager to remote system, even if it is configured to do so.

For all the details and to download the update see the following:

KB2274165 - System Center Operations Manager 2007 R2 Connectors Cumulative Update 2

J.C. Hornbeck | System Center Knowledge Engineer

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