New KB: On a system that is running Windows 7 x86 (32 bit) the System Center Service Manager 2010 Console fails to launch

KB On a system that is running Windows 7 x86 (32 bit) the System Center Service Manager 2010 Console fails to launch.  Additionally, The following event is logged in the Application log:

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Description:
Faulting application Microsoft.EnterpriseManagement.ServiceManager.UI.Console.exe, version version number , faulting module igdumd32.dll, version version number , fault address address.

The system also has one of the following Intel GPU chipsets:

  • Intel Q43 Express Chipset
  • Intel Q45 Express Chipset
  • Mobile Intel 4 Series Express Chipset Family

For the latest status of this issue please see the following Knowledge Base article:

KB2278267 - On a system that is running Windows 7 x86 (32 bit) the System Center Service Manager 2010 Console fails to launch

J.C. Hornbeck | System Center Knowledge Engineer

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