Microsoft is a big company, and there are lots of moving parts. A lot of times, things happen and you don't know about it, like new KB articles being released. I thought of this yesterday when JC posted the new article and referenced the KB at the end. Now, I get a monthly email with a spreadsheet of new or updated KB articles, but from that I have to search and see if any are relevant to me. Not only is that an extra step, I only get it once a month, so sometimes I could wait a whole month to find out something was published. Sure, I could ask the support guys to send me an email when they published relevant KB articles, but that's really not a scalable model – the CSS guys would have to create tons of different distribution lists and would be emailing lots of various people each time they published something.
Instead, I found a really simple way to keep myself notified using Bing search, domain restrictions, and output as RSS. Now I have new KB articles pop up in Outlook when they're published. And, since my RSS feed updates once an hour, I'm at most an hour behind instead of a month. Since this was valuable to me, I thought I'd share it with you too.Note that these instructions are for Outlook 2010. Previous versions may be slightly (or radically) different.
- In Outlook 2010, Click on File > Account Settings > Account Settings. The Account Settings dialog opens.
- Click on the RSS Feeds tab
- Click New. The New RSS Feed dialog opens.
- Copy and paste the following into the text box: http://www.bing.com/search?q=opalis+site%3asupport.microsoft.com%2fkb&format=rss
- Click Add. The RSS Feed Options dialog opens.
- Modify the feed name to something friendly, like "Opalis KB Articles"
- Click Change Folder. The New RSS Feed Delivery Location dialog opens.
- Expand RSS Feeds and click New Folder.
- Enter a new folder name like "Opalis RSS Feeds" and click OK.
- Click OK to return to RSS Feed Options.
- Check the boxes under the Downloads section if you want to automatically download the whole article
- Click OK to return to Account Settings.
- Click Close.
Your new RSS feed is now added to Outlook RSS feeds, and next time you do a Send/Receive, the RSS feed will pull in the items!
You can do this with just about anything that's searchable via Bing, so you could do this with stuff like:
- TechNet Wiki pages with "Opalis" in the title: http://www.bing.com/search?q=intitle:opalis+site%3asocial.technet.microsoft.com%2fwiki&format=rss
- TechNet Wiki pages that mention Opalis: http://www.bing.com/search?q=opalis+site%3asocial.technet.microsoft.com%2fwiki&format=rss
One caveat about this is that Bing limits you to 10 items in the RSS feed at a time, so you'll only get the most recent 10 items. But, over time you'll see new things pop up, and that's the goal.