Appear Offline in Microsoft Office Communicator Server 2007

A few customers have been asking on how to get the “Appear offline” status in Microsoft Office Communication Server 2007. Although it is advisable to use the “Do not disturb” status instead of “Appear offline”, since its corporate presence system and not public, however there are options available to make the “Appear Offline” status appear in OCS 2007 clients, if it is more suitable for a certain organization. Remember that it would reduce the value of presence if many of your employees selected the “Appear Offline” status, Moreover, it will also cause your phone calls to go to voice mails.

But if you have decided that this is the option you really need, then you can use the Administrative template called “Communicator.adm” available in your distribution disk and apply it through group policy in the domain. This administrative template has a setting called “EnableAppearOffline” setting which will make the “Appear offline” status available to all your clients.

If you need this setting for only a client or two, you can also use the registry to set this up. The location is Computer\HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Communicator where you have to create a DWORD called “EnableAppearOffline” and set it to 1. After this registry setting, you have to sign out of Communicator client and then sign back in to get the status available.

Once again, compare the “Do not disturb” or the “Appear offline” status as which one will be better for your organization’s productivity.

Comments (56)

  1. Anonymous says:

    Do you have communicator or Lync installed. I just checked my machine and I have Lync client installed and I can see this path available on my Windows 7 x64.

  2. Anonymous says:

    Hi Priyank, Yes this is available…

  3. Cherian Varghese says:


  4. stacy cleverly says:

    hey the is cool

  5. Priyanka says:

    Is this poosible on windows 7 also?

  6. angel says:

    No Omer,

    This location is NOT available on Windows 7.

    I'm running Windows 7 X64, and cannot find:

    "ComputerHKEY_LOCAL_MACHINESoftwarePoliciesMicrosoftCommunicator "



  7. Tapasya says:

    Thank u so much…..

  8. Tapasya.B says:

    If LYNC is installed in windows 7..

    Just run "regedit"(without quotes) and then follow the steps as mentioned above by Omer…..


  9. bharath.u says:

    @Angel 21 Jun 2012 8:02 AM

    Create a new Key called "Communicator" and then follow the steps above… it will work..

    i just tried it on XP x64, for some reason I didn't have "Communicator" under …PoliciesMicrosoft

  10. Matt says:

    Windows 7:

       Start > Run > regedit

       Navigate to My ComputerHKEY_CURRENT_USERSOFTWAREPoliciesMicrosoftCommunicator

       Right-Click in the right hand side window and select NEW>DWORD

       Name the DWORD as "EnableAppearOffline"

       Set the Value Data to '1' to enable it.

       After making above change, exit from office communicator  (also from system tray if it is still on) and relaunch it.

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