Deploying the Office Web Apps Server 2013 – "Microsoft Office Web Apps Server 2013 Encountered an error during setup"

If you are planning to deploy an Office Web Apps Farm, the following data could be useful for you in case you are encountering the "Microsoft Office Web Apps Server 2013 Encountered an error during setup" error while running the installation package.It specifically happens on virtual environments with Windows Server 2012 (R 2) and the error looks like…


How to use custom fonts with Office Web Apps Server 2013

Scenario You would like to utilize custom fonts with Office Web Apps Server 2013 Resolution We have seen several instances of customers using custom fonts with Office Web Apps Server 2013; here is our compiled list of information surrounding using custom fonts. -Font files must be .otf files.  We have tested extensively with .ttf files…

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Users redirected to wrong OneDrive library

Scenario Users are redirected to the wrong OneDrive site after saving a newly created document in Office Web Apps 2013. Cause We've discussed how the wopisessioncontext cookie works with the Office Web Apps 2013 in the past here… http://blogs.technet.com/b/office_web_apps_server_2013_support_blog/archive/2014/01/22/office-web-apps-2013-web-apps-redirect-to-incorrect-sharepoint-library.aspx In this situation we are seeing users being redirected to the last OneDrive library they visited,…

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Antivirus and Intermittent issues viewing documents with Office Web Apps 2013

Scenario We have seen a number of support incidents with intermittent errors when viewing Office documents using Office Web Apps 2013.  All Office file types are affected, most often PowerPoint and Word.  Often, the same document will display at one time, then throw an error at another.  The errors seen by users are varied and…

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Office Web Apps 2013 – Limitation of SmartArt hierarchy depth in PowerPoint slides

Before we get in to the limitation, here's a little context on what's happening server-side. In Office Web Apps Server 2013, documents are converted server-side before they are rendered in the browser for editing. During the conversion process, the document is ripped apart in to mostly .png and .xml files and cached on the Office…

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