After upgrading SharePoint Server to SP1 or later, you are no longer able to view Word or PowerPoint documents with Office Web Apps Server 2013

Problem: After upgrading SharePoint Server to SP1 or later, you are no longer able to view Word or PowerPoint documents with Office Web Apps Server 2013. Symptom: Office Web Apps give the error of "Sorry, we ran into a problem." and gives the options to Restart, or Exit. Software combination scenarios we see the issue:…

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Demystifying Spring 2014 updates for Office Web Apps Server 2013

As you might know, when Microsoft originally released Service Pack 1 (SP1) for Office Web Apps Server 2013 in April 2014, we discovered a flaw which prevents any public or cumulative updates from being installed. Because of this flaw, we immediately removed the ability to download the service pack so we could repair it.  More…