Deploying the Office Web Apps Server 2013 – "Microsoft Office Web Apps Server 2013 Encountered an error during setup"

If you are planning to deploy an Office Web Apps Farm, the following data could be useful for you in case you are encountering the "Microsoft Office Web Apps Server 2013 Encountered an error during setup" error while running the installation package.It specifically happens on virtual environments with Windows Server 2012 (R 2) and the error looks like…


Antivirus and Intermittent issues viewing documents with Office Web Apps 2013

Scenario We have seen a number of support incidents with intermittent errors when viewing Office documents using Office Web Apps 2013.  All Office file types are affected, most often PowerPoint and Word.  Often, the same document will display at one time, then throw an error at another.  The errors seen by users are varied and…

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Office Web Apps 2013 – "Sorry, something went wrong"

Issue: You receive "Sorry, something went wrong" when trying to Open/Preview a document in Office Web Apps. Cause: This was caused by being logged onto the server as the System Account. If you collect logs and review them, you will see: Unhandled exception: System.NotSupportedException: Can not create an identity context for system account user token.    …


How to test viewing Office documents using the Office Web Apps 2013 viewer

In the following blog, I am going help you verify that WAC Server is working via circumventing a WOPI Host (IE ruling SharePoint as the potential culprit).  This is helpful when you want to test Office Web Apps viewing capability independent of SharePoint, Exchange or Lync. Instructions: 1.   By default the Office Web Apps new farm…