How to use custom fonts with Office Web Apps Server 2013

Scenario You would like to utilize custom fonts with Office Web Apps Server 2013 Resolution We have seen several instances of customers using custom fonts with Office Web Apps Server 2013; here is our compiled list of information surrounding using custom fonts. -Font files must be .otf files.  We have tested extensively with .ttf files…

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Users redirected to wrong OneDrive library

Scenario Users are redirected to the wrong OneDrive site after saving a newly created document in Office Web Apps 2013. Cause We've discussed how the wopisessioncontext cookie works with the Office Web Apps 2013 in the past here… http://blogs.technet.com/b/office_web_apps_server_2013_support_blog/archive/2014/01/22/office-web-apps-2013-web-apps-redirect-to-incorrect-sharepoint-library.aspx In this situation we are seeing users being redirected to the last OneDrive library they visited,…

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Antivirus and Intermittent issues viewing documents with Office Web Apps 2013

Scenario We have seen a number of support incidents with intermittent errors when viewing Office documents using Office Web Apps 2013.  All Office file types are affected, most often PowerPoint and Word.  Often, the same document will display at one time, then throw an error at another.  The errors seen by users are varied and…

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Behavior of using Office Web Apps Server 2013 and SharePoint 2013 with multiple zones

Behavior of using Office Web Apps Server 2013 and SharePoint 2013 with multiple zones Issue: Configuration of Office Web App Server with multiple alternate access mappings and zones in SharePoint Server 2013. Behavior: Office Web App Server 2013 will use the default zone set in SharePoint Server 2013 for the respective web application. Example: The…

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Increasing the size limit of embedded media for the PowerPoint Web App

Increasing the size limit of embedded media for the PowerPoint Web App   Cause: The Office Web Apps Server is limited to 50MB for embedded media in the PowerPoint Web App   Error:   Please be aware that while the following information may resolve your issue, it is not a solution supported by Microsoft. Resolution:…

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Language pack issue with Office Web Apps 2013 when upgrading to SP1

Scenario: Consider if you have done the following: 1) Office Web Server RTM installed2) Office Web Server RTM language packs installed (all of them)3) Download and install Office Web Server SP1  http://support.microsoft.com/kb/2880558 Result: During the setup of Office Web Server SP1, the install will fail with this error:   Reason: This error occurs because the language packs for 6…

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Office Web Apps 2013 – Limitation of SmartArt hierarchy depth in PowerPoint slides

Before we get in to the limitation, here's a little context on what's happening server-side. In Office Web Apps Server 2013, documents are converted server-side before they are rendered in the browser for editing. During the conversion process, the document is ripped apart in to mostly .png and .xml files and cached on the Office…

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After upgrading SharePoint Server to SP1 or later, you are no longer able to view Word or PowerPoint documents with Office Web Apps Server 2013

Problem: After upgrading SharePoint Server to SP1 or later, you are no longer able to view Word or PowerPoint documents with Office Web Apps Server 2013. Symptom: Office Web Apps give the error of "Sorry, we ran into a problem." and gives the options to Restart, or Exit. Software combination scenarios we see the issue:…

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Office Web Apps 2013 on Windows Server 2012 R2

Yes, Windows Server 2012 R2 is support as of Office Web Apps 2013 SP1The Planning page TechNet article has been updated to include Windows Server 2012 R2 in the supported OS list. http://technet.microsoft.com/en-us/library/jj219435.  There is an important Windows .NET Framework update you need to install for things to run more smoothly, however.  Read on… Problem with Office…

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