Enabling PDF Previews in Document Libraries with Office Web Apps 2013 in SharePoint 2013 – Open link does not work from preview

Wictor Wilen has written a great blog post about enabling PDF previews in SharePoint 2013 document libraries with Office Web Apps 2013 which can be found here: http://www.wictorwilen.se/sharepoint-2013-enabling-pdf-previews-in-document-libraries-with-office-web-apps-2013 Wictor provides the WSP to provide PDF preview functionality and this works great, but some customers are running into issues when attempting to click "Open" on PDF…

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Office Web Apps 2013 – SharePoint 2013 Information Rights Management (IRM) Protected document libraries preview error

We have been seeing some issues with SharePoint IRM policies applied to a SharePoint document library where users are able to view documents with Office Web Apps 2013, but not edit them.  This is expected behavior: The issue is that when users attempt to preview the documents using Office Web Apps Server 2013, users will be…

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Office Web Apps 2013 – "Sorry, something went wrong"

Issue: You receive "Sorry, something went wrong" when trying to Open/Preview a document in Office Web Apps. Cause: This was caused by being logged onto the server as the System Account. If you collect logs and review them, you will see: Unhandled exception: System.NotSupportedException: Can not create an identity context for system account user token.    …


How to test viewing Office documents using the Office Web Apps 2013 viewer

In the following blog, I am going help you verify that WAC Server is working via circumventing a WOPI Host (IE ruling SharePoint as the potential culprit).  This is helpful when you want to test Office Web Apps viewing capability independent of SharePoint, Exchange or Lync. Instructions: 1.   By default the Office Web Apps new farm…


Office Web Apps 2013 – Rebuild your Farm in a few Easy Steps!

Because there is minimal configuration overhead (from an Office Web Apps perspective) and zero data loss, there is little risk to rebuilding a farm.  These steps can be a legitimate part of an action plan for resolving technical issues with Office Web Apps.  1. Take farm offline (if there is a load balancer) 2. Collect…


Deploying Office Web Apps Server 2013 to a security hardened drive

When installing and deploying Office Web Apps 2013 to a security hardened drive, Office Web Apps may not work correctly if there are permissions missing from the security hardened drive, including (but not limited to) Office Web Apps cache locations (for locations see https://technet.microsoft.com/en-us/library/jj219442.aspx). The default location on most systems is the C drive, but some customers…

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Office Web Apps 2013 SharePoint search previews fails randomly

Issue: Document preview for SharePoint 2013 search and document library's randomly give error "To start seeing previews, please log on by opening the document"   Cause: Since our embedded viewer will not actively authenticate users, it depends on the previous authentication info on the same connection. In IE, a new tab or a new window will…

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PerformancePoint 2013 Dashboard Designer fails to start after October 2013 CU

Issue: After the SharePoint 2013 October 2013 cumulative update (CU) the PerformancePoint 2013 dashboard designer fails to start and gives error "Application cannot be started.  Contact the application vendor." Note: We have seen rare circumstances where this issue occurs at later patch levels (post SP1) and is NOT limited to and/or is not fixed by the…

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