Non-English Text in Add or Remove Programs tool



We have received reports from some of our Excel 2003 and Excel 2002 customers that after installing update KB978471 or KB978474, they are seeing non-English text in the Add or Remove Programs tool (WinXP) or the Programs and Features –> Installed Updates view (Vista, Win7).


The title text being displayed for this update is Chinese Simplified.  It’s very important to note that this cosmetic issue does not affect the functionality of the update.  All of the security fixes in this bulletin (MS10-017) are included in the update.


If English text in your Add or Remove Programs tool (WinXP) or the Programs and Features –> Installed Updates view (Vista, Win7) is a requirement, there is a two-part workaround available.


1.       Un-install this update


2.       Navigate to the link below and install a corrected version of the update from the Download Center.


EXCEL 2002:  http://download.microsoft.com/download/5/B/7/5B7734BA-56C4-4BAD-8297-C399BE081880/officexp-KB978471-FullFile-ENU.exe


EXCEL 2003: http://download.microsoft.com/download/C/E/0/CE01DE50-B144-424C-BF19-A243927626BD/office2003-KB978474-FullFile-ENU.exe


Comments (2)

  1. Anonymous says:

    I know that it has been stated that the Chinese chars do not affect the functionality of the uodate but I have this update installed on many machine within my company and I am not going to go to each one and uninstall the update. As this is a Microsoft fault could I please be given instructions on a automated way to uninstall the update. I am runnning a Windows 2003 Active directory.

  2. Anonymous says:

    Thank you for this fix.

    Best wishes.