The mysterious Outlook Outbox

Understand why messages get “stuck in the Outbox folder” in an Exchange environment. This is a taste to whet your appetite. For the complete story, open the attached .PDF file. (Today’s post is courtesy of Scott Bradley, Principal Escalation Engineer, Office Technical Support.) A trip back in time—the evolution of Outlook A thorough understanding of…

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Automating Quick Repairs in Office 365 ProPlus

Learn how to automate a Quick Repair to fix issues and file associations in Office 365 ProPlus. Brought to you by our compatibility guru Curtis Sawin. If your users are running Office 365 ProPlus and another version of Office side-by-side, the time will come when you should uninstall the old version of Office. We call…

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Why isn’t KMS counting activation requests?

Learn some techniques to avoid error 0xC004F038 when using KMS to activate Office installations. Key Management Service (KMS) helps you activate multiple Office licenses over your local network, without requiring each computer to connect up to Microsoft for activation. Sometimes, though, KMS can appear to disregard client activation requests, causing the following error: 0xC004F038 The Software…

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When you install Office 2010 SP1, SharePoint Workspace 2010 is also installed

When you install Office 2010 SP1, SharePoint Workspace 2010 is automatically installed whether or not it was part of the original installation of Office 2010. This is due to a bug that triggers the installation of SharePoint Workspace 2010.  For more details and to learn how to handle this, see When you install Service Pack…

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Collect data about Office installations by using the new Robust Office Inventory Scan script

The Office Sustained Engineering and the Office Deployment Support teams have published Robust Office Inventory Scan (ROIScan.vbs), a new Visual Basic script that administrators can use to collect data about Office installations and to help detect and troubleshoot installation and updates errors. When you run ROIScan.vbs, a log file is created. You can use the…

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Having problems uninstalling Office 2010, 2007, or 2003 from the Control Panel? Use the Fix it Tool

To ensure that your Office 2010 installation works smoothly and efficiently, we recommend that before installing Office 2010, you uninstall any earlier versions of Office that may still reside on your computer. If you find that uninstalling these versions cannot be done effectively from the Control Panel, then use the Fix it tool. Be sure…

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TechNet Tips assist you with Office 2010 volume activation and more

If you are already familiar with Office 2010 administration and need a quick solution, TechNet Office 2010 tips will help you set up Office 2010 products and features. New tips are added periodically. The following tips can help to easily activate your Office 2010 volume licensed clients: Understand and Plan Your Office 2010 Volume Activation…

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Using OMPM to assess macros? Check out this fix to repair links in the Macro Summary tab

Update: This issue has been fixed as of August 2011 in Update 1 of OMPM. See our recent blog post for more information.   Today’s post is brought to you by Curtis Sawin, a Senior Consultant with Microsoft Consulting Services. Recently, we discovered a small bug in the Office Migration Planning Manager (OMPM) reporting tool…

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