How to fix the Telemetry Dashboard error message “Database connection failure. The database needs to be updated.” in Office 2013 SP1

If you’re using Telemetry Dashboard to monitor Office compatibility, you’ll have to update some Telemetry Dashboard components after you install Office 2013 SP1. If you don’t, you’ll see an error message when you try to connect Telemetry Dashboard to the telemetry database. You can learn how to update these components in Update Office Telemetry components…

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New Training on Microsoft Virtual Academy – Office 365 ProPlus Deployment for IT Pros

Recently, Microsoft Virtual Academy released training specifically for Office 365 ProPlus Deployment topics. Interested in deploying Office 365 ProPlus?  Check out the newest course, Office 365 ProPlus Deployment for IT Pros. This training is brought to you by Microsoft Virtual Academy and is delivered by two of our top Office Deployment and Compatibility experts, Curtis…

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Insider’s guide to custom reporting in (and out of!) Telemetry Dashboard

Learn how to create custom PivotTable reports using Office Telemetry data in Excel 2013—without using Telemetry Dashboard. Customers often ask us if it’s possible to set up a separate Excel workbook for creating custom reports of Office Telemetry data. The answer is yes indeed! But it takes some extra steps to get custom reports working…

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Download the new Microsoft Visio Compatibility Pack

Visio 2010 users can use this pack to open files created in the newer Visio 2013 file format. Visio 2010 users can download the Visio Compatibility Pack from the Microsoft Download Center. This pack lets Visio 2010 users open files created in the newer Visio 2013 drawing file format (files with a .vsdx and .vsdm…

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New Telemetry Dashboard article and video on custom reporting on TechNet

Find out how custom reports in Telemetry Dashboard help you create a customized view of Office telemetry data. If you’ve used Telemetry Dashboard, you may have seen the Custom Report worksheet but didn’t quite know what it’s used for. After all, there’s already a ton of data in the dashboard—what more could you ask for?…

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Recent IT Pro questions about Office Telemetry

This post describes recent IT Pro questions about Office Telemetry, such as how the agents are licensed, installing agents on Windows XP and Windows Vista, and more. It’s been rewarding to see an increase in Office Telemetry questions come in through forums and internal discussion groups. More and more customers are discovering Office Telemetry and are…

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Introducing the Telemetry Dashboard Administration Tool, Tdadm.exe, and two new TechNet articles about Telemetry Dashboard

Learn about the new Telemetry Dashboard Administration Tool (Tdadm.exe) and two new TechNet articles about Telemetry Dashboard. We are pleased to announce that the Telemetry Dashboard Administration Tool (Tdadm.exe) is now available in the Microsoft Download Center. You can use this tool to: Manage the list of built-in file names and programmatic identifiers (ProgIDs) Clean up…

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Download the new Microsoft Visio Viewer

In case you missed the announcement, the Visio team has announced the availability of the Microsoft Visio Viewer on their blog.The Microsoft Visio Viewer is a free download that lets your users view Visio drawings without having Visio installed on their computer. This download is also useful for users of earlier versions of Visio who…

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Introducing content roadmaps for Office IT Pros

The Office Resource Kit team is rolling out a series of content roadmaps for subject areas like Office 2013 deployment and compatibility. We designed these roadmaps with several goals in mind: Give context and order to the articles so that you know what to read, when, and why.  Act as a central home page that…

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Deploy Telemetry Agent by using System Center Configuration Manager

This blog post was written by Shinobu Furuma, a Program Manager on the Office Solutions Management team. In our last blog post, we introduced how to Quickly set up Office Telemetry Dashboard on a workgroup or domain-joined computer. In this post, we’d like to explain how you can deploy Telemetry Agent to large-scale environments by…

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