Get Outlook 2013 RT with Windows RT 8.1

Windows RT 8.1 has been available in the Windows Store for a couple of weeks now. If your users are still running Windows RT 8.1 Preview, be sure to get the word out that they should install the final version of Windows RT 8.1 before January 2014, when the license for the preview expires. They should also review…

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The mysterious Outlook Outbox

Understand why messages get “stuck in the Outbox folder” in an Exchange environment. This is a taste to whet your appetite. For the complete story, open the attached .PDF file. (Today’s post is courtesy of Scott Bradley, Principal Escalation Engineer, Office Technical Support.) A trip back in time—the evolution of Outlook A thorough understanding of…

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Outlook 2013 RT is here, and this is what you need to know

(Now that Windows 8.1 has officially released, we updated this information here.) You asked; we are delivering—Outlook 2013 RT for Windows RT 8.1 Preview is here! With the release of Windows RT 8.1 Preview, users get a bona fide Outlook 2013 application, with most of the familiar look and feature functionality found in the enterprise…

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Recommendations for configuring delegate scenarios in Outlook 2010

This post is written by Scott Bradley, a Principal Escalation Engineer for Office in the Microsoft Customer Support Services group. Delegate Access is an Outlook feature that enables one person to act on behalf of another Outlook user. This feature is a combination of shared folder access and special handing of meeting requests.  It is…

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October 2012 Cumulative Updates for Office and related products are now available

You can now get the October 2012 Cumulative Updates (CUs) packages for Office 2010, and the 2007 Office system. The CUs also include Office servers and SharePoint products. In these knowledge base articles, you’ll find links for the individual update packages and their descriptions. In addition, there are overall packages available for the following products:…

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August 2012 Cumulative Update for Office is now available

You can now get the August 2012 Cumulative Updates (CUs) packages for Office 2010, the 2007 Office system, and Project Server 2010 (released September 14, 2012). The CUs also include Office servers and SharePoint products. In these overall knowledge base articles, you’ll find links for the individual update packages and their descriptions., For links to all…

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System requirements for Office 2013 Preview

You are itching to give the new Office a spin and we don’t blame you! It’s everything you’ve grown fond of plus many cool new features all rolled up in a beautiful package of apps that play so well together. Before you jump in, take a minute to make sure your system will be able…

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Hotfix in the August 2011 Cumulative Update fixes possible Outlook 2010 SP1 issues

If you’ve installed Office 2010 Service Pack 1 (SP1) and are experiencing either of the following issues with Outlook 2010 SP1: Reminders display in Outlook Web App (OWA), but do not display in Outlook 2010 SP1. Outlook 2010 SP1 Sent email messages for which you’ve set Follow Up don’t show that the Follow Up is…

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Office Communicator 2005 is not supported with Outlook 2010

Hi there, We’ve heard that there has been some questions on which versions of Microsoft Office Communicator are supported with Outlook 2010.  The supported versions are Office Communicator 2007 and later versions (including OC 2007 R2 and Lync 2010). Office Communicator 2005 is not supported with Outlook 2010.  This means that there is no integration between…


Need quick access to message headers in Outlook 2010?

Are you wondering how to quickly access email message header information in Outlook 2010?  Our friends at the Exchange Team Blog just published a blog post covering this topic. Message headers are not something most of us would need to look at but they are helpful to Exchange admins for troubleshooting email issues. The Exchange…