How to fix the Telemetry Dashboard error message “Database connection failure. The database needs to be updated.” in Office 2013 SP1

If you’re using Telemetry Dashboard to monitor Office compatibility, you’ll have to update some Telemetry Dashboard components after you install Office 2013 SP1. If you don’t, you’ll see an error message when you try to connect Telemetry Dashboard to the telemetry database. You can learn how to update these components in Update Office Telemetry components…

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New Training on Microsoft Virtual Academy – Office 365 ProPlus Deployment for IT Pros

Recently, Microsoft Virtual Academy released training specifically for Office 365 ProPlus Deployment topics. Interested in deploying Office 365 ProPlus?  Check out the newest course, Office 365 ProPlus Deployment for IT Pros. This training is brought to you by Microsoft Virtual Academy and is delivered by two of our top Office Deployment and Compatibility experts, Curtis…

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Insider's guide to custom reporting in (and out of!) Telemetry Dashboard

Learn how to create custom PivotTable reports using Office Telemetry data in Excel 2013—without using Telemetry Dashboard. Customers often ask us if it’s possible to set up a separate Excel workbook for creating custom reports of Office Telemetry data. The answer is yes indeed! But it takes some extra steps to get custom reports working…

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New Telemetry Dashboard article and video on custom reporting on TechNet

Find out how custom reports in Telemetry Dashboard help you create a customized view of Office telemetry data. If you’ve used Telemetry Dashboard, you may have seen the Custom Report worksheet but didn’t quite know what it’s used for. After all, there’s already a ton of data in the dashboard—what more could you ask for?…

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Recent IT Pro questions about Office Telemetry

This post describes recent IT Pro questions about Office Telemetry, such as how the agents are licensed, installing agents on Windows XP and Windows Vista, and more. It’s been rewarding to see an increase in Office Telemetry questions come in through forums and internal discussion groups. More and more customers are discovering Office Telemetry and are…

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The new Office Garage Series: Client Configuration Management 101

In this blog post, our animated hosts Jeremy Chapman and Yoni Kirsh begin to tackle the frequently asked question, “Do I get more control if I use the traditional Office installation?” They look at automation support and install-time controls, configuration management via Group Policy and new Office Telemetry tools with a special visit from the…


Introducing the Telemetry Dashboard Administration Tool, Tdadm.exe, and two new TechNet articles about Telemetry Dashboard

Learn about the new Telemetry Dashboard Administration Tool (Tdadm.exe) and two new TechNet articles about Telemetry Dashboard. We are pleased to announce that the Telemetry Dashboard Administration Tool (Tdadm.exe) is now available in the Microsoft Download Center. You can use this tool to: Manage the list of built-in file names and programmatic identifiers (ProgIDs) Clean up…

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Deploy Telemetry Agent by using System Center Configuration Manager

This blog post was written by Shinobu Furuma, a Program Manager on the Office Solutions Management team. In our last blog post, we introduced how to Quickly set up Office Telemetry Dashboard on a workgroup or domain-joined computer. In this post, we’d like to explain how you can deploy Telemetry Agent to large-scale environments by…

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Deploying labels (tags) for better analysis in Telemetry Dashboard

When you deploy Telemetry Agent to clients, you can specify up to four labels that best describe your users. Labels are one of the key features of Telemetry Dashboard because they let you filter the collected telemetry data by geographical location, individual business groups, specific types of users, and so on. By using labels, you…

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New Telemetry Dashboard video and article on TechNet

If you’ve never seen Telemetry Dashboard in action, check out our new video, Quick tips for Telemetry Dashboard navigation. These tips help you start the dashboard, hide and show data, and quickly go back to a previous worksheet. If you’re still in the process of evaluating Telemetry Dashboard, be sure to review our new article, Topology…

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