How to fix the Telemetry Dashboard error message “Database connection failure. The database needs to be updated.” in Office 2013 SP1

If you’re using Telemetry Dashboard to monitor Office compatibility, you’ll have to update some Telemetry Dashboard components after you install Office 2013 SP1. If you don’t, you’ll see an error message when you try to connect Telemetry Dashboard to the telemetry database. You can learn how to update these components in Update Office Telemetry components…

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Office 365 ProPlus, multiple devices, and (de)activation

Learn how to manage Office 365 ProPlus activations and deactivations when installing Office on multiple PCs or Macs. This post comes courtesy of our resident Office compatibility and deployment expert, Curtis Sawin. Overview Install limit reached…now what? One of the benefits of Office 365 ProPlus is the ability to install Office on up to 5…

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New Training on Microsoft Virtual Academy – Office 365 ProPlus Deployment for IT Pros

Recently, Microsoft Virtual Academy released training specifically for Office 365 ProPlus Deployment topics. Interested in deploying Office 365 ProPlus?  Check out the newest course, Office 365 ProPlus Deployment for IT Pros. This training is brought to you by Microsoft Virtual Academy and is delivered by two of our top Office Deployment and Compatibility experts, Curtis…

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Announcing App-V 5.0 SP2 Support for Office 2013 Volume Licensing Editions

Learn how to use the Office Deployment Tool to create App-V 5.0 SP2 packages for volume license versions of Office 2013. This post comes courtesy of our resident Click-to-Run/Office deployment expert, Jeremy Chapman. Announcing App-V 5.0 SP2 Support for Office 2013 Volume Licensing Editions Corresponding with the release of App-V 5.0 SP2, we have updated…


Get Outlook 2013 RT with Windows RT 8.1

Windows RT 8.1 has been available in the Windows Store for a couple of weeks now. If your users are still running Windows RT 8.1 Preview, be sure to get the word out that they should install the final version of Windows RT 8.1 before January 2014, when the license for the preview expires. They should also review…

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October 2013 cumulative updates for Office client and Office server products are now available

Get links to the latest hotfixes for Office 2013 and Office 2010 If you are an admin responsible for keeping Office patched and updated in your organization, you’ll want to review the October 2013 cumulative update packages for Office 2013 and Office 2010. What is a cumulative update package?  It contains the latest hotfixes for…

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Setting the Office Theme using Group Policy

Updated Office 2013 Administrative Template files allow you to set the theme using Group Policy. This post comes courtesy of our resident Office compatibility and deployment expert, Curtis Sawin. Overview Just last week, the Office 2013 Administrative Templates were updated. The new templates include a new policy setting that allows you to set the default…

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TechEd North America 2013 wrap up: Part 2

Get answers to the most frequently asked Office 365 questions that the Office writers heard at TechEd North America 2013. In our previous post TechEd North America 2013 wrap up: Part 1, we recommended some sessions you should watch online if you missed them in person, and we provided links to the posters we had…


Insider's guide to custom reporting in (and out of!) Telemetry Dashboard

Learn how to create custom PivotTable reports using Office Telemetry data in Excel 2013—without using Telemetry Dashboard. Customers often ask us if it’s possible to set up a separate Excel workbook for creating custom reports of Office Telemetry data. The answer is yes indeed! But it takes some extra steps to get custom reports working…

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Outlook 2013 RT is here, and this is what you need to know

(Now that Windows 8.1 has officially released, we updated this information here.) You asked; we are delivering—Outlook 2013 RT for Windows RT 8.1 Preview is here! With the release of Windows RT 8.1 Preview, users get a bona fide Outlook 2013 application, with most of the familiar look and feature functionality found in the enterprise…

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