Performance issues may occur when saving Office documents to SharePoint Online.

Symptoms Imagine a scenario where users on a corporate network are editing their Office (Word, PowerPoint, etc) documents and click to save them.  They wait and noticed it takes an unusually long wait (thirty seconds or longer) that it takes to save the data.  If they take their laptop off of their corporate network, the…

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Unable to open SharePoint documents in local client (rich client) from Chrome due to NPAPI plug-in missing

**UPDATE (8/10/2016)  Opening Office documents with Chrome / SharePoint 2013 stopped working around the May SharePoint 2013 update, this issue has been resolved and the fix is in the August 2016 update for SharePoint 2013. https://support.microsoft.com/en-us/kb/3115454 August 2016 CU for SharePoint 2013 product family is available for download — End Update — Some may have noticed that…

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Send option may fail in IE if URL exceeds 512 character length

SYMPTOM: Consider a scenario where a user browses to a SharePoint 2013 site using Internet Explorer (IE), searches for an Office document and hits the 'Send' option (in order to send the URL via Email). One of the following occurs: IE hangs and nothing ever occurs. IE opens a blank tab, hangs and does nothing further. During…

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"Couldn't open https://<path>/_vti_history/Shared Documents/filename"

SYMPTION:   When opening Office files from the version history in SharePoint, users receive a message “Couldn't open https://<path>/_vti_history/Shared Documents/filename.    CAUSE:    The "Do not save encrypted pages to disk" was enabled in IE under the Tools, Internet Options, Advanced tab or via Group Policy.       RESOLUTION:   Uncheck the "Do not…

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Prompted for Username and Password when Opening an Office file from a Web Server

ISSUE:   When opening Office files from a web server (i.e SharePoint), users are prompted for credentials, even if credentials have already been entered. CAUSE: The Office application is trying to access the document directly from the server which has to communicate with the server to determine what type of server that's accessing the file…

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"This file cannot be saved because some properties are missing or invalid"

ISSUE: "This file cannot be saved because some properties are missing or invalid" message when a user is trying to save a Word document with a Quick part, back to a SharePoint site, when the quick part has line breaks in the multi-line column content type. CAUSE: The problem is seen after installing an update…

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"To export a list, you must have a Microsoft SharePoint Foundation-compatible application."

ISSUE: You receive message "To export a list, you must have a Microsoft SharePoint Foundation-compatible application"  when trying to export a list from SharePoint. CAUSE: You have multiple versions of Office installed on your workstation (Office 2013 and Office 2010  or Office 2007). SOLUTION 1:  Install Service Pack 2 for Office 2010  –  http://support.microsoft.com/kb/2687455  SOLUTION…

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Office 2010 – Error during check in of password protected files to SharePoint

When you check in a file to SharePoint using Office 2010 that is encrypted with password protection, you may receive the following error:     Cannot perform this operation. The file is no longer checked out or has been deleted. By default, when you encrypt a file using password protection, the file properties, or metadata,…

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