The document information panel does not open automatically for Office files opened via SharePoint Workflow hyperlink.

Overview:  By default Microsoft Word opens hyperlinks to documents as read only when the hyperlink is part of an emails contents.  Many issues can arise when the document is opened read only.  One issue that we have noticed in testing is that anytime files are opened in Read only the Document Information Panel will not…


Prompted for Username/Password when Opening Excel files from PeopleSoft or SAP

ISSUE: When opening Excel files from PeopleSoft or SAP, users are prompted to enter username/password.  It is not possible to enter correct credentials because user does not have access to those folders If the Cancel button is selected then file is opened as read-only. CAUSE: Office cannot determine if the file can be authored on…

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