Additional credential prompts opening Office documents from a web server using persistent cookies.

Symptom: Consider the following scenarios: Scenario 1. A user browses to a SharePoint or other web site using a non-IE browser, enters their forms-based authentication (FBA) credentials and checks the box to remember their account info, which creates a persistent cookie.   They proceed to click on a link to open an Office document, which produces…

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Prompted for Username and Password when Opening an Office file from a Web Server

ISSUE:   When opening Office files from a web server (i.e SharePoint), users are prompted for credentials, even if credentials have already been entered. CAUSE: The Office application is trying to access the document directly from the server which has to communicate with the server to determine what type of server that's accessing the file…

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Prompted for Username/Password when Opening Excel files from PeopleSoft or SAP

ISSUE: When opening Excel files from PeopleSoft or SAP, users are prompted to enter username/password.  It is not possible to enter correct credentials because user does not have access to those folders If the Cancel button is selected then file is opened as read-only. CAUSE: Office cannot determine if the file can be authored on…

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