"To start seeing previews, please log on by opening the document"

ISSUE: Document preview for SharePoint 2013 search results randomly give an error "To start seeing previews, please log on by opening the document". CAUSE: The behavior occurs because the page that we use to show the preview (_layouts/15/wopiframe.aspx) is set up for anonymous access.  Since the user did not browse the site collections from where the documents to…

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SharePoint 2010 site shortcuts for "Connect to Office" or File | Save As or File | Open dialog box are not available

Issue: Within Word, Excel, PowerPoint or OneNote, select within each of the products, select File, Save As or File, Open dialog box in Office 2010, the SharePoint site shortcuts within the SharePoint sites folder are not present.  Or you have selected a SharePoint document library, on the Library Tools tab, Library, choose on the Connect &…

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Prompted for Username and Password when Opening an Office file from a Web Server

ISSUE:   When opening Office files from a web server (i.e SharePoint), users are prompted for credentials, even if credentials have already been entered. CAUSE: The Office application is trying to access the document directly from the server which has to communicate with the server to determine what type of server that's accessing the file…

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"The Webpage cannot be displayed" when trying to open/edit an Office file from a SharePoint 2013 site

  ISSUE:   When opening an Office file from a SharePoint 2013 site, you receive a message “The Webpage cannot be displayed” also in the address bar you will see the following: Excel  –  ms-excel:ofv|u|https://abc.sharepoint.com/Shared Documents/Excelfile.xlsx Word  –   ms-word:ofe|u|https://abc.sharepoint.com/Shared Documents/Wordfile.docx   CAUSE:   This issue is seen when multiple versions of Office are installed on…

6

"To export a list, you must have a Microsoft SharePoint Foundation-compatible application."

ISSUE: You receive message "To export a list, you must have a Microsoft SharePoint Foundation-compatible application"  when trying to export a list from SharePoint. CAUSE: You have multiple versions of Office installed on your workstation (Office 2013 and Office 2010  or Office 2007). SOLUTION 1:  Install Service Pack 2 for Office 2010  –  http://support.microsoft.com/kb/2687455  SOLUTION…

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Unable to open Office files from SharePoint site

ISSUE: When trying to open an Office file within the client application from a SharePoint site, nothing happens. The file does not open and no error message is presented. CAUSE: This issue is seen when an Office 2013 product such as Lync, Project, Visio is installed and Office 2010 is install on the same machine and…

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