Office 365 / 2016, SharePoint properties of type [lookup – multi select] do not work on backstage (File / Info screen)

Issue: You have Office 365 / 2016 and open a document from SharePoint that has SharePoint metadata properties of type [lookup – multi select] and they do not show and can not be set on the Office backstage area (File / Info screen) Cause: This is a current design limitation with Office, there are no current…

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Office 365 Cannot open files from recent documents list (MRU) with RoamingSettingsDisabled policy set

Issue: You have Office 365 client application (Word, Excel, PowerPoint) trying to open a document from SharePoint or OneDrive via the Office recently used document list and receive error: “Sorry, something went wrong” Cause: Office 365 no longer support the registry key: [HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\16.0\Common\Roaming] “RoamingSettingsDisabled” [HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Roaming] “RoamingSettingsDisabled” Workaround: The workaround is to delete the above registry…

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Office(Word, Excel, etc) fails to render DUO multifactor authentication login page

Issue: You have a custom multifactor authentication login pages that leverage DUI API, and all works fine from web browsers but the Office client (Word, Excel, etc) fails to render all of the HTML property, you may see a flicker of the login page but in the end Office shows this error: “Your organization’s policies…

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“We couldn’t register this document” error in Word or “The file could not be accessed” error in Excel when opening file from SharePoint

You may receive the following error when opening a Word document from SharePoint:     We couldn’t register this document. You won’t be able to create links from other documents to this one.   Or you may receive the following error when opening an Excel workbook from SharePoint:     The file could not be…

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