Chrome downloads Office files instead of opening a live server document when opened via a URL

avatar of warren_r_msftWarren_R_Msft1

Summary:

You have a SharePoint generated email containing a hyperlink or you paste a URL like http://sp2013ocsi/Shared%20Documents/DateTest.docx into the Chrome browser.

When the above happens, Chrome downloads the document, instead of opening the rich client Office application that opens a live server document.

 

Cause:

This is how Chrome works.

Workaround:

If you add ?web=1 to the end of the URL, then Office Web Apps will render the document and from the Web Apps, the user can pick to open in the rich client.

For example:   http://sp2013ocsi/Shared%20Documents/DateTest.docx?web=1

Comments (1)

  1. Grace says:
    August 8, 2017 at 5:17 am

    This work around only works if you add “?web=1” into URL, how can you change for all URLs in Sharepoint for gerneral users? Is there any other global fix ?
    Thanks,

    Reply
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