Visio 2013 Org Chart Wizard Crashes when Office 2016 is installed


Summary:

You have Office 2016 installed and have Visio 2013 installed.  When using the Visio Organization Chart Wizard to fetch data from Exchange Server, Visio Crashes.

 

Cause:

There is an incompatibility with this feature and Office 2016, the Visio 2013 Organization Chart Wizard was designed to work with Outlook 2013.

 

Workaround:

The Visio version must match the Outlook version for this feature to work, so Visio 2013 needs to have Outlook 2013 installed and Visio 2016 needs to have Outlook 2016 installed.

 

Status:

The product group is aware of this feature and it is on their issue backlog and may get addressed in the future.


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