Customized ADFS sign in web page does not work right in the Office client

Summary: You have customized the ADFS sign-in page with your own jscript code per https://technet.microsoft.com/en-us/library/dn636121.aspx All works fine when the page is viewed in IE, but does not work right when viewed as a popup from Office.   Current Status: Right now this is a design limitation, the code simply does not run. The product…

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Word / SharePoint – locked for editing by 'another user'

Issue: Sometimes when opening Word documents from SharePoint you see message:  my.docx is locked for editing by 'another user'. Or with PowerPoint or Excel you see similar message, but instead of the users name, like "John Smith", you see their network ID, like "I:0#w|mydom\smithj" You would like to accurately see the users name in the…

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How the Office Backstage works

This will just be a general overview of how the office backstage works. There have recently been a number of requests asking how the office backstage works with office 2013 or office 365. First I want to explain the office backstage is different from the "connect to office" feature. The backstage is the portion of…

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Unable to open SharePoint documents in local client (rich client) from Chrome due to NPAPI plug-in missing

**UPDATE (8/10/2016)  Opening Office documents with Chrome / SharePoint 2013 stopped working around the May SharePoint 2013 update, this issue has been resolved and the fix is in the August 2016 update for SharePoint 2013. https://support.microsoft.com/en-us/kb/3115454 August 2016 CU for SharePoint 2013 product family is available for download — End Update — Some may have noticed that…

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Office 2013 error "Certificate error: The Application Experienced an Internal Error Loading the SSL Libraries" when opening files

Overview:   (Updated as of 4/20/2016) Microsoft Office 2013 applications give error when opening a file from a SSL website or SSL SharePoint server.  Error:  "Certificate error:  The Application Experienced an Internal Error Loading the SSL Libraries" Issue: There are actually four different aspects to this issue, out of the box Office 2013 only supports the default SSL settings…

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Lync presence information does not show in SharePoint web page

Issue: You have Lync running and open a SharePoint web page with IE (internet explorer) and the user presence information does not show.   Workaround: Find the IE security zone the SharePoint site is in, and turn off "protected mode" for the IE security zone. Or run IE as administrator   Issue Details: The Office…

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Additional credential prompts opening Office documents from a web server using persistent cookies.

Symptom: Consider the following scenarios: Scenario 1. A user browses to a SharePoint or other web site using a non-IE browser, enters their forms-based authentication (FBA) credentials and checks the box to remember their account info, which creates a persistent cookie.   They proceed to click on a link to open an Office document, which produces…

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Send option may fail in IE if URL exceeds 512 character length

SYMPTOM: Consider a scenario where a user browses to a SharePoint 2013 site using Internet Explorer (IE), searches for an Office document and hits the 'Send' option (in order to send the URL via Email). One of the following occurs: IE hangs and nothing ever occurs. IE opens a blank tab, hangs and does nothing further. During…

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"To start seeing previews, please log on by opening the document"

ISSUE: Document preview for SharePoint 2013 search results randomly give an error "To start seeing previews, please log on by opening the document". CAUSE: The behavior occurs because the page that we use to show the preview (_layouts/15/wopiframe.aspx) is set up for anonymous access.  Since the user did not browse the site collections from where the documents to…

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Delay with File menu item in Office 2013 application

You may experience a long delay where an Office 2013 application seems to hang for a number of seconds when you click on the File menu item, for example when trying to access the Save options for a Word or Excel file:     Clicking on File should bring up the Backstage view, where you…

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