“Sorry, you can’t edit this document with other people” error

You may receive the following error when trying to open a Microsoft Office file in the browser stored in SharePoint on-premise using Office Web Apps or Office Online Server, or in SharePoint Online using Office Online:   Sorry, you can’t edit this document with other people.   This error can occur if another user has…

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Visio Viewer / SharePoint 2016 Workaround

Issue: In SharePoint 2016 for document libraries that are set to “Open in the client application” Visio documents will do nothing when clicked on or show the Windows Store popup window, if the Visio rich client is not installed.   Details: The Visio Viewer is installed with Microsoft Office, ideally the Visio Viewer would show the…

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Unable to save documents to SharePoint or issues with files checked out by ” “

Scenario: We have recently recognized an influx of issues regarding Office 2013/Office 2016 and saving/checking out Office files to SharePoint Online. This issue can be ambiguous and have many causes but we want to raise awareness that WAN accelerators, such as RiverBed, have been involved in multiple of our recent cases. WAN accelerators are intended to…

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SharePoint 2013 / SharePoint 2016 / IE11 files do not open correctly in Office Client Apps, IE Doc mode 10 required

Overview: From the SharePoint 2013/2016 document library UI, Office documents open in the web application instead of the rich client application (when it should not) or there are other issues opening documents from the SharePoint UI to the Office rich client application.  An indicator of this issue would be when an out of the box…

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Create custom File Explorer Side Bar item

Overview: Some users opt to not have the Office Client installed at all and just to use the Office web applications.  In this scenario there is no OneDrive sync client installed and no shortcuts appear in the File Explorer navigation.   This blog post will provide a tool and instructions for a custom OneDrive like…

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Remove Office Add-in references from “Recently Used Add-ins” area of Office 2016

Overview: Currently there is no way to remove an App for Office add-in reference from Office 2016 (see below). These add-in references are stored in the registry under a combination value that includes the add-in’s ID GUID.  This ID can be seen in both the add-in manifest and in the SharePoint Online application catalog (see…

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Excel 2013 / 2016 does not open XML files from SharePoint

Overview: You have Excel files in .XML format (XML Spreadsheet 2003) and you get error “This action couldn’t be performed because Office doesn’t recognize the command it was given.” When you try to open the file from a SharePoint document library. There will likely not be a product change to address this issue, it is…

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Office 2016 redirected hyperlinks cause sign-in prompt and error

Overview: You have migrated your on premise SharePoint content to the cloud, on your old on premise SharePoint server you added a redirector that routes request to the corresponding location on the cloud. User opens an Office document that contains hyperlinks to locations on your old on premise SharePoint server.  When user CTRL + clicks on…

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Excel 2016 Default save location gives error

Overview: You have Excel 2016 and try to change the default save location to a SharePoint location and get error: “Cannot access directory ‘http://myserver/mydoclib’ The setting is on the Excel Options Window, Save section, “Default local file location:”  (see picture below) Cause: For some unknown reason, some Office 2016 installs fail to create a needed…

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