How to Deal with Ransomware

What is Ransomware? Ransomware is a type of malware or virus that prevents user access to devices, files or applications, requiring the victim to pay a ransom (money or information) to regain access. The ransomware that we most often see encrypts the user’s files (for example: Crowti, Tescrypt and Locky) and then asks the user…

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How to fix a compromised (hacked) Microsoft Office 365 account

One of the most common security support requests we receive from our Office 365 customers is for assistance with remediating an account compromise. The most common scenario is that a member of their organization became the victim of a phishing scam and the attacker obtained the password for their account. (Note: If you are not…

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