How does usage data improve the Office User Experience?

Hello, my name is Tim Briggs – I am a user experience (UX) Researcher in the Office Design Group (ODG). Usage data is one of the important feedback mechanisms we look at to understand how Office is being used in the real world. Answering questions like “how frequently is a command used?” and “how many…

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Designing With Customers in Mind

Office 2010 User Research & Design My name is Shawn Lipstein and I work in Microsoft’s Office Design Group (ODG) as a User Experience Research Lead. I wanted to take the opportunity in today’s post to both introduce ODG and share a bit about what we do. I’ll also give you a peek at future…

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